Is my ram bad?

[Rougewarrior_187]

I just built a new computer. Upon my second attempt to boot it up, everything internally turned on, but the monitor did not display, and the mouse and keyboard did not light up. the internal speaker then made 3 beeps, and repeated them every 30 seconds, where it then restarted and did the same thing.

 

My mobo is a z390 ASROCK phantom gaming SLI/ac. According to ASROCK's website, 3 beeps mean it failed to read/write to the memory. I took out everything else except the CPU and the ram. The ram is DDR4 8x2 RIPJAWS V 3200. Yes it is compatiblle with my mobo. Yes they were seated properly, yes they were in the right channels. Yes I have tried only one stick and then swapped them to make sure I didnt have one bad stick. The only thing I did not try was the very first channel because it is blocked by my cpu cooler, and getting it on was agrivating so I didnt bother to rotate it to try and get clearence.

 

I would stick another known working stick of DDR4 in there to see if its the Mobo, but I do not have or know anyone with spare DDR4.

 

I just want a second opinion to ease my mind that my trouble shooting narrowed it down enough to where I have a 50-50 shot of the issue being bad ram or a bad mobo. I would rather not get fined for RMAing my ram and its actuall something else that isnt the mobo.

 

In case it matters, my CPU is a i5-9600k, and the GPU is a giabyte mini GTX 1080.

[Princess Luna]

You put this together recently right? did it ever boot or always gave you this error?

[Rougewarrior_187]

1 minute ago, Princess Cadence said:

You put this together recently right? did it ever boot or always gave you this error?

I put this together today. It did this from the second attempt to boot. I forgot to mentin my first attempt to boot. My first attempt to boot I forgot to plug in the CPU power, so it did the same thing I said above, minus the beeping. So the BIOS is whatever is already on the board, and since its a new board I bought about 2 weeks ago, I think it is recent. The Z390 boards are supposed to support 9th gen out of the box.

[Cereal5]

Follow the steps outlined in this thread and let us know if it solves your problem. It is very likely that either the RAM or MoBo could be bad. I had a similar issue, however I was able to rule out the RAM due to using it just hours prior in a different system.

[Princess Luna]

Well one thing that it could be is that you have tighten your CPU cooler SOOO BLOODY TIGHT that's it's squeezing the CPU against the socket so much that it damaged the IMC preventing the CPU to read the memory sticks at all.

 

You can try loosing up the CPU Cooler as much as you can while still being properly placed and try again... might sound a joke but this is a real deal as in possible first time mistakes.

[Rougewarrior_187]

9 minutes ago, Princess Cadence said:

Well one thing that it could be is that you have tighten your CPU cooler SOOO BLOODY TIGHT that's it's squeezing the CPU against the socket so much that it damaged the IMC preventing the CPU to read the memory sticks at all.

 

You can try loosing up the CPU Cooler as much as you can while still being properly placed and try again... might sound a joke but this is a real deal as in possible first time mistakes.

Thank you. That might just be it, the cooler tightened down wierd, on side it wouldnt thread all the way in for some reason. I am using a Arctic 33 Esport 1. It was a pain to put on since the bracket that goes on the back of the mobo had no effective way to stay in place without holding it. That and it wouldnt lay flat against the back of the mobo. Like one side of the bracket, the holes would slide to the holes in the mobo, but then the opposite side would come out. 

 

So I'll try this next, thanks!

[Rougewarrior_187]

13 minutes ago, Cereal5 said:

Follow the steps outlined in this thread and let us know if it solves your problem. It is very likely that either the RAM or MoBo could be bad. I had a similar issue, however I was able to rule out the RAM due to using it just hours prior in a different system.

I have read through it and I either tried some of those things or it dosent apply since I dont have a iGpu. Thanks though.

[Cereal5]

Just now, Rougewarrior_187 said:

I have read through it and I either tried some of those things or it dosent apply since I dont have a iGpu. Thanks though.

I would then contact G.SKILL before requesting an RMA and explain your issue, say you've already troubleshot everything, and then they should probably give you an RMA, just to make sure they don't say "do this first"

[Rougewarrior_187]

6 minutes ago, Cereal5 said:

I would then contact G.SKILL before requesting an RMA and explain your issue, say you've already troubleshot everything, and then they should probably give you an RMA, just to make sure they don't say "do this first"

Okay, Thank you!

[Rougewarrior_187]

22 minutes ago, Princess Cadence said:

Well one thing that it could be is that you have tighten your CPU cooler SOOO BLOODY TIGHT that's it's squeezing the CPU against the socket so much that it damaged the IMC preventing the CPU to read the memory sticks at all.

 

You can try loosing up the CPU Cooler as much as you can while still being properly placed and try again... might sound a joke but this is a real deal as in possible first time mistakes.

Okay, I loosened the cooler to as loose as I was comfortable losening it, All screws were about half way un threaded. Still the same issue.

[Rougewarrior_187]

Thanks for the help guys! I had a friend take my ram and plug it into his computer. he even took out his own ram. all 16 GB was detected and booted fine. Looks like I have a bad mobo. Hopefully I didn't damage it when tightening the cpu cooler!