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Nvidia GTX 1080 Native Resolution Problem

Hello all,

I have my pc connected to my 4k tv. Yes im using the correct hdmi cable, and yes my tv info says the native resolution to be 4096x2160.

 

My nvidia settings are showing my native resolution to be 3840x2160 which is incorrect. This in turn is causing my games that i run in 4k to have black bars on the sides. 

 

PLEASE HELP thanks in advance

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set custom resolution then

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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30 minutes ago, Jurrunio said:

set custom resolution then

I tried that and it says the resolution already exists...the problem im having is getting the pc to recognize the native resolution of my tv...my native resolution is listed but its not identified as the native resolution, and i believe its causing issues in game

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1 minute ago, lafleurrussel said:

I tried that and it says the resolution already exists...the problem im having is getting the pc to recognize the native resolution of my tv...my native resolution is listed but its not identified as the native resolution, and i believe its causing issues in game

then click on the resolution of the TV, apply the settings to force the GPU to output that resolution.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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2 minutes ago, Jurrunio said:

then click on the resolution of the TV, apply the settings to force the GPU to output that resolution.

right, i do force it to display in the actual resolution of my tv...however since my pc wont correctly identify the actual native resolution its causing my games to display black bars on the sides

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10 minutes ago, lafleurrussel said:

right, i do force it to display in the actual resolution of my tv...however since my pc wont correctly identify the actual native resolution its causing my games to display black bars on the sides

then it's back to custom resolution route. What if you lower the refresh rate to 50Hz?

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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11 minutes ago, Jurrunio said:

then it's back to custom resolution route. What if you lower the refresh rate to 50Hz?

no luck...???

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6 minutes ago, lafleurrussel said:

no luck...???

then to 24Hz? I dont know the TV's supported refresh rate through HDMI, could be as low as 24

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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7 minutes ago, Jurrunio said:

then to 24Hz? I dont know the TV's supported refresh rate through HDMI, could be as low as 24

its 60 hz

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1 hour ago, lafleurrussel said:

Hello all,

I have my pc connected to my 4k tv. Yes im using the correct hdmi cable, and yes my tv info says the native resolution to be 4096x2160.

 

My nvidia settings are showing my native resolution to be 3840x2160 which is incorrect. This in turn is causing my games that i run in 4k to have black bars on the sides. 

 

PLEASE HELP thanks in advance

4K is 3840x2160 though...

| CPU: Core i7-8700K @ 4.89ghz - 1.21v  Motherboard: Asus ROG STRIX Z370-E GAMING  CPU Cooler: Corsair H100i V2 |
| GPU: MSI RTX 3080Ti Ventus 3X OC  RAM: 32GB T-Force Delta RGB 3066mhz |
| Displays: Acer Predator XB270HU 1440p Gsync 144hz IPS Gaming monitor | Oculus Quest 2 VR

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18 minutes ago, i_build_nanosuits said:

4K is 3840x2160 though...

Even though 3840x2160 is called "4k" its not true 4k, although it is close. Google True 4k vs 3840x2160. My tv is a true 4k panel. Meaning the native resolution of my tv is 4096x2160. It wouldnt be a big deal if it wouldnt place black bars on the sides of my screen while im gaming.

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24 minutes ago, i_build_nanosuits said:

4K is 3840x2160 though...

 

Screenshot_20181018-005932_Chrome.jpg

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29 minutes ago, i_build_nanosuits said:

4K is 3840x2160 though...

except 4K in the movie industry isnt 16:9

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: 1TB HP EX920 PCIe x4 M.2 SSD + 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172), 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Which hdmi port and it’s the only thing connected to the card correct 

Main RIg Corsair Air 540, I7 8700k, ASUS ROG Strix Z370-H, G.Skill TridentZ 32GB, EVGA 1080TI SC Black, EVGA 850 GQ, Acer KG251Q 1920x1080@240hz 

 

Spare RIg Corsair Air 540, I7 4770K, Asus Maximus VI Extreme, G.Skill Ares 32Gb, EVGA 1080sc & 1060 SSC, Corsair CX850M, Acer GD235hz 1920x1080@120hz

 

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10 hours ago, Mick Naughty said:

Which hdmi port and it’s the only thing connected to the card correct 

Yes sir, Its conntected to correct slot...the other is labeled VR.

 Do you have any other suggestions

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1 hour ago, lafleurrussel said:

Yes sir, Its conntected to correct slot...the other is labeled VR.

 Do you have any other suggestions

What tv, what card? Do you have anything that renders that res properly on the tv and can see it pop up on the tv when switching to it?

Main RIg Corsair Air 540, I7 8700k, ASUS ROG Strix Z370-H, G.Skill TridentZ 32GB, EVGA 1080TI SC Black, EVGA 850 GQ, Acer KG251Q 1920x1080@240hz 

 

Spare RIg Corsair Air 540, I7 4770K, Asus Maximus VI Extreme, G.Skill Ares 32Gb, EVGA 1080sc & 1060 SSC, Corsair CX850M, Acer GD235hz 1920x1080@120hz

 

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