Laptop F'ed Up :(

Nandit_HAF · September 24, 2018

Hi guys, This is a touch one-

Bought a new laptop - model no hp x360 14 cd0087tu

has an 8th gen i5, 128gb ssd but no graphics card , so integrated graphics only

yesterday, i played csgo for the first time in 3 months on this laptop and ofcourse it got heated but not by much. I'd say it handled the game well and I'd consider it a 30-40 min casual gameplay.

The backstory- I was high, it was late at night and we used the hp touch pen for acout 10 minutes for fun and sketches and then played cs.

Now, after that, I was listening to some songs on youtube on high volume( dont know if it matters ) and put my head in a 'head down' position for about 20 seconds maybe . Next thing i know, when i put my head up, i had these weird lines on my laptop in the bottom portion. These were vertical lines. the touch is working on that area although but it is a bit grayish and it seems that the quality of the screen display output in that portion is of lower resolution. I have attached snapshots. Please do see them. I did not break the laptop, touch the laptop, it didnt fell down, nothing hit it. IDK what happened. but it happened.

I am in urgent need of help as I am a student and cannot wait for HP care to sort this thing out which will definitely take weeks. If my screen is lost then the only choice is HP, until then im open to suggestions. I'm thinking this is due to overheating or some battery issue ? IDK !!

Thanks in Advance