Blue screen

[Chewbacca]

Hi, 

 

So my PC is blue screening. The last time it happened was around 2 weeks ago and i did a fresh install and that seemed to work. 

 

The same thing happened last night, i don't remember installing any new software. 

 

i overclocked a while ago using the CAM software and i did this in error just messing with the program, but i didn't reinstall it this time round. 

 

Also, when i shut it down this morning, it froze of the shutting down screen with the egg timer on the arrow. 

 

Any help would be great. 

 

Thanks, 

 

Charlie. 

[HanZie82]

PC specs and software info needed.

Also helpful what you did when it happened also error messages.

[Chewbacca]

4 minutes ago, HanZie82 said:

PC specs and software info needed.

Also helpful what you did when it happened also error messages.

I have an i5 8400, GTX 1060 6GB, 8GB ram. 

 

What software information would you need? and how would i find the error message? 

[homeap5]

Well, there is plenty threads about BSOD in Windows full of good advices.

I think this one has lot of informations: https://linustechtips.com/main/topic/966491-the-worstbsod/

Unfortunatelly, without solution, but since you reinstalled Widows and still has bluescreens (which shows how pointless is to start solving problems from reinstalling), some of these guidelines may be good for you.

Unless it's hardware of course.

 

BTW - What do you overclocked? i5 8400?

[Chewbacca]

26 minutes ago, homeap5 said:

BTW - What do you overclocked? i5 8400?

The GPU I did by accident. 

 

The forum above has images missing, so i don't know exactly what i should be looking at

 

But thanks for the help. 

[homeap5]

Not images are important but content. Many informations there.

[Chewbacca]

How would i know if it is a hardware issue? Just through that thread not helping? 

[Chewbacca]

@homeap5 i have the same error as in that post, but i also have another from the last 7 days event ID 16. 

[homeap5]

1 hour ago, Chewbacca said:

@homeap5 i have the same error as in that post, but i also have another from the last 7 days event ID 16. 

Display it.

Event ID 16 is probably related to Windows Update, so it's probably not that.

Also - use Autoruns64.exe (I give link on some of my posts) and see what programs are running. You may display here the same sections as in that post.

 

I really want to help, but I don't want to write everything again, that is why I give you that link to other post.

[Chewbacca]

[Chewbacca]

hi, 

 

this is everything. it goes bottom to top for order.... i think 

[homeap5]

@Chewbacca: First - uninstall that BullGuard AV.

I hope you can do that without problem. Then check in Autoruns64 if everything was uninstalled.

Turn off Fast Boot in Windows just in case too.

[Chewbacca]

But dont i need anti virus?

 

[homeap5]

In fact - not really. Win10 has built-in Defender - is good enough.

But more important - I want to exclude what is most suspicious to me.

Of course you may do what you want. I'm only say what I would do to find source of this problem.

[Chewbacca]

Okay i have uninstalled this now. just the waiting game now i guess 

[homeap5]

2 hours ago, Chewbacca said:

Okay i have uninstalled this now. just the waiting game now i guess 

If you already checked that everything related to BullGuard is gone (usign Autoruns64) then yes. All we need is to wait.

[homeap5]

On 31.08.2018 at 10:48 PM, Chewbacca said:

Okay i have uninstalled this now. just the waiting game now i guess 

Well? Any BSOD since?

[Chewbacca]

i haven't had a BSOD as of yet, but last night it froze in the shut down process

[homeap5]

That is different. Don't worry if it happend just once.