Not detecting USB drive

[Auno94]

Hey,

 

I have a weird issue. So i got a new Latitude 7480. And first I could use USB flash drives as usual. But today I got the problem that the device doesn't recognice the USB correctly (did a format on another device with fat32 and ntfs) still, wont work.

Hey detects it but not correctly and doesn't mount it.

 

Windows 10 is up to date. Bios is up to date. 3 diffrent USB drives work fine on any other machine, but not on this latitude.

Trying to format it on the latitude will bring an error. And it says, restart snap-in or windows (already did this a few times).

Someone an advice?

[FastRDust]

Can you manually assign this disk a letter?

this wil probably solve your problem.

 

you can right click the drive and : Change drive letter and Path ( althought it wil probably will be called different in German XD)

[Auno94]

Just now, FastRDust said:

Can you manually assign this disk a letter?

 

Nope, returns an error, but nothing in the event viewer, so I don't even get a event-ID for resarch

[FastRDust]

Is the USB Stick properly detected in the COmputer management > Device manager > Disk drives ?

you can try to uninstall the driver and let windows update reinstall it.

 

Also what is the error that you got?

Maybe you need to make it a primary partition.

[Auno94]

Detects it as Flash Disk USB Device , also correctly under USB Devices.

The error says (translated from german to english): An unexpected error occured. Please refresh the Snap-In over the refresh action or repoen the Snap-in.

If the same error happens again. Please reboot the device. An error log has been send to the System Event viewer. (there isn't any)

[FastRDust]

https://support.microsoft.com/en-us/help/826282/snap-in-failed-to-initialize-error-message-when-you-open-microsoft-man

 

I don't really know if this is 100% relatable to you problem but might be worth a try.