Audio Driver Issues

[AtlanticCanuck]

Hello,

The past day I've been having issues with my Realtek HD Audio Drivers. In some instances especially when I'm watching videos or a form of audio has a high pitch the audio becomes a bit distorted and robotic sounding for about 10 to 20 seconds and then doesn't occur until usually 10 minutes later. 

Originally upon discovering this issue, I thought it was my Logitech G230 headphones or it was caused by my Wavlink Laptop Docking Station which I use to plug into my laptop for my monitors, keyboard, mouse, headset, etc. After further inspection and testing both my headphone and laptop speakers, I discovered it's only really the drivers causing the issues since I could hear the distorted audio on my laptop speakers as well. No matter of tweaking the volume settings could prevent it. 

So far I've tried,

Rebooting the system, reinstalling the drivers completely.

Not sure what to do at this point.

Laptop: ASUS ROG STRIX GL703V

Specs below.

[Zmax]

If you have a corrupted driver, reinstalling will not help.

 

Go to --> Device manager

Go to --> sound,video, game controllers.

 

Remove The Realtech stuff from the list of drivers .Highlight using mouse (left click,)  then right click for drop menu. Uninstall device should be the one

 

Reboot, then reinstall original drivers.

 

Hope this help

[BlueChinchillaEatingDorito]

1 hour ago, TACTlCALCANADlAN said:

-snip-

It's also a possibility it's caused by interference or a grounding problem. Is it like a variable buzzing sound that changes based on what you're doing? Like for example, does it change as you move your mouse across the screen?

[AtlanticCanuck]

3 minutes ago, BlueChinchillaEatingDorito said:

It's also a possibility it's caused by interference or a grounding problem. Is it like a variable buzzing sound that changes based on what you're doing? Like for example, does it change as you move your mouse across the screen?

No, like I said, it's typically when I'm watching youtube or listening to some music. Typically occurred when I just hit play on a video/song or sometimes when a high pitch occurred on such and sometimes just out of random.

 

44 minutes ago, Zmax said:

If you have a corrupted driver, reinstalling will not help.

 

Go to --> Device manager

Go to --> sound,video, game controllers.

 

Remove The Realtech stuff from the list of drivers .Highlight using mouse (left click,)  then right click for drop menu. Uninstall device should be the one

 

Reboot, then reinstall original drivers.

 

Hope this help

 

I've followed your steps and I'm right now trying to see if it happens again, if it works I'll mark your post as solved.

[Zmax]

Hope it works 

[AtlanticCanuck]

Okay so it was fine, but if anything its pretty much only improved not 100% solved now, @Zmax 

So now the only thing it does is some ticking noises in some audios. Like a locomotive idling, I'll hear ticking noises in the engine for example.
So now what to do?

[Zmax]

One thing can you try

 

Go start  ( Microsoft icon on keyboard )

Type --> sound <-- then-->  Enter 

In Playback try different app and see, if the sound improved

 

Try playing music at the same time to see the difference

 

Use right mouse on the app for menu. 

 

 

[AtlanticCanuck]

17 hours ago, Zmax said:

In Playback try different app and see, if the sound improved

1

 

What do you mean?

[Zmax]

Here is a pic

[AtlanticCanuck]

@Zmax This is all I got for the playback devices, both of them sound choppy at times.

[Zmax]

Try putting the speakers as default device. Not sure, it may not work

[AtlanticCanuck]

@Zmax Okay I've done that and I'll let you know if it works or at least improves.

**UPDATE: It didn't work.

[AtlanticCanuck]

You know what I'm starting to believe it is my Logitech G230 headset that is the problem when I switch to my laptop speakers when the audio goes distorted it doesn't do it and as soon as I switch back to my headset the distortion continues..

[Zmax]

You may be right, Try cheap headset.  Like, some from dollar store

[AtlanticCanuck]

Okay @Zmax I got bad news, so I did end up getting a replacement G230 for free from Logitech when I reported the same stuff to them and they were just like "Oh yeah sure, we can send you out a free new one without having to send your old one back" and a couple days later without it happening and its happening again.. so far I've only been hearing the quick duh duh duh duh duh noise during while I'm watching YT, it just happens randomly and after switching between some videos it appears to do it to some audios so not every video.

So.. what to do now..??

@Zmax @BlueChinchillaEatingDorito

[AtlanticCanuck]

Okay, I will add onto that after typing the above and then going back to try and watch a YT video the voices in the video I was watching then suddenly go robotic so...

UPDATE then I went back again after typing this and it went back to normal so..

[Zmax]

Ouch.

 

Intermittent problems are the worst

[AtlanticCanuck]

Got any advice or ideas of what I should do next?

[Zmax]

One thing you could try . It may not work. Rebooting and not installing any sound drivers. and see if Windows will detect the headphones.

[AtlanticCanuck]

Okay, @Zmax I uninstalled the drivers through task manager and when I restarted the computer, launched up discord, rejoined the VC I was in and immediately robotic voices. Shortly after it goes back to normal. My headset still works and others can hear me.
Discord still recognizes Realtek drivers for the speaker on my laptop.


But when I go to the start menu to search Realtek it comes up with nothing.
So, what now?

[Zmax]

[AtlanticCanuck]

Okay, @Zmax after toying around with my computer again and stuff I went ahead and updated the DisplayLink drivers for my Wavlink docking station. Bippity boppity boop and it seems to have been the problem this whole time, I've waited about since Sunday to make sure it's fixed and it seems to be. So I'm going to slap myself across the face and thank you guys for your help anyways.