How to get rid of a thunderfly inside my monitor

Zyre · July 14, 2018

I noticed I had a thunderfly moving on my monitor. Out of instinct I tries getting rid of it, but then I found out it wasn't on the screen, but inside it.

Basically it's moving inside the panel, but in front of the colors.

I then accidentally pressed to hard and killed it, which means I now have a tiny black spot. A classic example of: Ones you see it, you can't ignore it.

The monitor I'm using is a ASUS MG279Q which I bought in 2016. Luckily for me the monitor has a 3 year warranty. If it was only 24 months, then I was out of luck.

But before I go this route, are there some solutions that I can try out to get rid of it?

I tried the suction cup solution I saw online, but that didn't work.

My mother told me I had to wait, let the monitor cool down, and it would fall down. Also that it will decompose pretty soon and be gone.

I'm really bumped this happened. I paid a fortune for the monitor, it always worked fine, and now I get a tiny bug which I can't get rid of.

Here is a video of the thunderfly before I pressed on it:

iamdarkyoshi · July 14, 2018

I've had this happen one too many times.

It'll require a complete panel disassembly, and you're likely to make it worse or damage the LCD.

Best bet is to RMA it. Their fault they didn't seal the LCD well enough IMO.

Zyre · July 14, 2018

2 minutes ago, iamdarkyoshi said:

I've had this happen one too many times.

It'll require a complete panel disassembly, and you're likely to make it worse or damage the LCD.

Best bet is to RMA it. Their fault they didn't seal the LCD well enough IMO.

Do they cover something like this under warranty? For dead pixels they give you a new monitor, but it depends on the store you get it from.

But a dead thunderfly inside the panel, that seems a special case.

Christophe Corazza · July 14, 2018

Indeed, contact ASUS and request an RMA.

That's the only thing you can do right now.

2 minutes ago, Zyre said:

Do they cover something like this under warranty? For dead pixels they give you a new monitor, but it depends on the store you get it from.

But a dead thunderfly inside the panel, that seems a special case.

This can be seen as a production error.