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Crashes and Bluescreens

Dragonforce234

So, I decided to play a few games with my friends. I started and the game either continuously froze, crashed, or glitched out in some ways (I have started getting blue screens... I don't know what could be causing this... Alot of stuff just hasn't been opening and has been crashing, even my chrome will sometimes give an "aw snap" message.

I am on Windows 64 bit, this is not a new computer and has worked fine for the past year and a half.

 

So far Chrome/Youtube, Fortnite, Black Desert Online, and 20xx has crashed.

 

I had a friend tell me it MIGHT be a graphics card issue but I have no idea because I am not a tech genius.

 

Any help/ advice could be useful

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3 hours ago, Dragonforce234 said:

So, I decided to play a few games with my friends. I started and the game either continuously froze, crashed, or glitched out in some ways (I have started getting blue screens... I don't know what could be causing this... Alot of stuff just hasn't been opening and has been crashing, even my chrome will sometimes give an "aw snap" message.

I am on Windows 64 bit, this is not a new computer and has worked fine for the past year and a half.

 

So far Chrome/Youtube, Fortnite, Black Desert Online, and 20xx has crashed.

 

I had a friend tell me it MIGHT be a graphics card issue but I have no idea because I am not a tech genius.

 

Any help/ advice could be useful

List you system specs and go into your reliability history to get more info for us:

 

.Hit start

.Type reliability history

.Find any red or yellow warnings at the time of the crashes

.Double click on each one separately, screenshot and post what they say here.

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12 minutes ago, stateofpsychosis said:

List you system specs and go into your reliability history to get more info for us:

 

.Hit start

.Type reliability history

.Find any red or yellow warnings at the time of the crashes

.Double click on each one separately, screenshot and post what they say here.

 

  • CPU
    FX-8350
  • Motherboard
    Asus Sabertooth 990FX R2.0
  • RAM
    16GB Hyper-X Fury black
  • GPU
    XFX AMD Radeon R9 390
  • Case
    DIYPC Skyline-07-G
  • Storage
    1x PNY 120GB 1x 1TB Toshiba HDD
  • PSU
    Rosewill Quark 850
  • Display(s)
    a 32" 1080p tv
  • Cooling
    Stock / Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans

    (All of the window ones say hardware error)

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19 minutes ago, Dragonforce234 said:

 

  • CPU
    FX-8350
  • Motherboard
    Asus Sabertooth 990FX R2.0
  • RAM
    16GB Hyper-X Fury black
  • GPU
    XFX AMD Radeon R9 390
  • Case
    DIYPC Skyline-07-G
  • Storage
    1x PNY 120GB 1x 1TB Toshiba HDD
  • PSU
    Rosewill Quark 850
  • Display(s)
    a 32" 1080p tv
  • Cooling
    Stock / Noctua NH-D15 SSO2 D-Type Premium CPU Cooler, NF-A15 x 2 PWM Fans

    (All of the window ones say hardware error)

image.png

image.png

image.png

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Okay, well the first thing I'd try is a simple system restore back to before when this issue started because a driver probably just failed to update properly with windows updates or something like that, but if that doesn't fix it, try this:

 

1. Win+R and type "msinfo32" and enter.
2. After that look for entries with ACU.exe in "Software Environment\Windows Error Reporting". Look for the faulty module.


If it is Xaudio2_7.dll, then follow the following steps to play without crash.

1. Go to windows drive\Windows\System32 and look for Xaudio2_7.dll
2. Cut and paste it to desktop / rename it to something else.

 

Source: https://answers.microsoft.com/en-us/windows/forum/windows_10-desktop/problem-with-xaudio27dll-win-10-64x/d9f3705d-8783-4be5-9277-52713089f21a?auth=1

 

 

 

 

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