Windows 10 Activation

[yoshemahino]

I had to send in my motherboard to evga for repair/replacement due to a bad usb 2.0 connector. It was a z170 classified k board. I got my replacement board in and now windows 10 is no longer activated. it is a different board due to them no longer having any z170 boards so they sent me a z370. I installed a processor and ram and my hdd as well as my hotswap and esata and when i booted it up it is deactivated.

 

I try and activate it but tells me that it can not and Microsoft is closed. Is there something i need to worry about like getting a new win 10 pro key or will Microsoft reactivate my key with this new mobo?

[Master Disaster]

5 minutes ago, yoshemahino said:

I had to send in my motherboard to evga for repair/replacement due to a bad usb 2.0 connector. It was a z170 classified k board. I got my replacement board in and now windows 10 is no longer activated. it is a different board due to them no longer having any z170 boards so they sent me a z370. I installed a processor and ram and my hdd as well as my hotswap and esata and when i booted it up it is deactivated.

 

I try and activate it but tells me that it can not and Microsoft is closed. Is there something i need to worry about like getting a new win 10 pro key or will Microsoft reactivate my key with this new mobo?

Ring them, tell them the board failed so you replaced it and see what they say, usually they're OK and will reactivate it for you.

[Enderman]

You needed to do this BEFORE you changed the motherboard. https://support.microsoft.com/en-ca/help/20530/windows-10-reactivating-after-hardware-change

Now it's too late and you either need to buy a new windows copy/license or try to contact microsoft and tell them what happened and beg them for a new key.

If they are having a good day they will reactivate it for you.