Floatplane Help

[The_Tempo_Golem]

Disclaimer: I am Doing this as I have not gotten help from any other method I have tried

I got charged multiple times for floatplane and when I discovered this I sent a email to the floatplane help email and then four days latter I still have no reply.

Considering that this issue involves payment and is not just a bug, this is unacceptable. If anyone has a connection to one of the floatplane staff that could help me out that would be great.

 

 

[LinusTech]

Sorry for the delay. Our customer care guy was supposed to stay already but had a personal thing come up that caused a delay.

 

Whatever the issue is, we will be happy to refund whatever is the problem. Just please bear with us. It might take a little bit right now.

[RoyalGamer1]

1 hour ago, LinusTech said:

Sorry for the delay. Our customer care guy was supposed to stay already but had a personal thing come up that caused a delay.

 

Whatever the issue is, we will be happy to refund whatever is the problem. Just please bear with us. It might take a little bit right now.

#LinusScamTips

[The_Tempo_Golem]

20 minutes ago, LinusTech said:

Sorry for the delay. Our customer care guy was supposed to stay already but had a personal thing come up that caused a delay.

 

Whatever the issue is, we will be happy to refund whatever is the problem. Just please bear with us. It might take a little bit right now.

Thanks for letting me know, Also thanks for replying

[AntiTrust]

now hows that for good service

[LogicalDrm]

47 minutes ago, AntiTrust said:

now hows that for good service

Still isn't perfect. Like the fact that they don't have automated response to inform there's only one worker handling emails. Or all of this sounding like they lack proper way to organize and keep track of support requests.