Nexus 6P Battery Problem

[notifications]

Hey I bought a refurbished Nexus 6P  for 180 dollars, it came today, and it looked NEW with no scratches, but i noticed that the phone turns off even with 60 % Charge, it says "Battery 0 Percent" Android Manager or something and turns the device off and requires me to plug it into a cable to turn it back on and when it turns on it has the same 60% and dies in another 10 minutes or so. I also started experiencing restart loops. Should I return or is there any way to fix this?

[79wjd]

It needs a new battery, so either return it or replace the battery.

[Guest The Viking]

it's a battery issue with the nexus 6P, you need to replace it. If you bought it from Google they'll replace it for free in theory.

[mail929]

Super common problem, happened to 2 of them for me now. Google doesn't have any left so they won't be able to replace the phone. Unless you are willing to remove the screen (very risky) to replace the battery you are SOL.

[Mooshi]

There's a good reason my 6P is a backup phone and why I now use an LG V30

[dizmo]

I'd definitely return it if you're able. Regardless of it just needing a battery replacement, it's defective, and that shouldn't be acceptable.

 

51 minutes ago, The Viking said:

it's a battery issue with the nexus 6P, you need to replace it. If you bought it from Google they'll replace it for free in theory.

I don't think I've ever seen Google directly sell refurbs...

[Guest The Viking]

23 minutes ago, dizmo said:

I don't think I've ever seen Google directly sell refurbs...

i'm not sure, the whole nexus 6P fiasco is weird. I do think I read somewhere google was selling refurbished ones, and now they give pixel's to those who still have issues.