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My computer cant detect dvds?

Sordxyx
By Sordxyx
in Troubleshooting
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My computer cant detect or open any cd or dvds i put in it i have deleted the drivers and redownloaded them and it still cannot detect them

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Does your dvd drive show up in windows explorer at all ? You might want to check if the sata cable is connected properly to the motherboard.

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17 minutes ago, Generallee said:

Does your dvd drive show up in windows explorer at all ? You might want to check if the sata cable is connected properly to the motherboard.

It does it shows up in both device manager and the windows drive area

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19 minutes ago, Sordxyx said:

It does it shows up in both device manager and the windows drive area

Then what do you mean it can't detect or open DVDs? It obviously can detect them, do you maybe just need some software to view them? Get VLC player and try through that

 

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17 minutes ago, Fixinit1 said:

Then what do you mean it can't detect or open DVDs? It obviously can detect them, do you maybe just need some software to view them? Get VLC player and try through that

 

It knows the DVD drive is there it just cant open or see any dvds or cds inserted into it

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If you canb't hear or see if there are any signs that the drive itself is reading the disc, then there is something wrong with the drive and it requires replacing.

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