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Hi

 

I have this hard drive lying around. 500GB Seagate ST3500320AS.

 

When I plug it into my computer, it boots up slower than usual but does eventually work.

 

If I go into task manager, disk shows 100% usage, no read or writing.

If I go into file explorer, it shows the drive, but no bar showing how full it is. If I then click on it, file explorer freezes then crashes. The drive is drive H by the way

If I go into disk management, it doesn't load

If I type diskpart into cmd it just hangs and I can't type.

 

None of this happens if the system is booted without the drive connected

 

Screenshot if you need clarification.

 

Screenshot.thumb.png.49fcf76d6616d25031105d36ebd5c73e.png

 

Thanks in advance

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/
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6 minutes ago, Hugs12343 said:

-snip-

Check S.M.A.R.T. status with CrystalDiskInfo

Intel® Core™ i7-12700 | GIGABYTE B660 AORUS MASTER DDR4 | Gigabyte Radeon™ RX 6650 XT Gaming OC | 32GB Corsair Vengeance® RGB Pro SL DDR4 | Samsung 990 Pro 1TB | WD Green 1.5TB | Windows 11 Pro | NZXT H510 Flow White
Sony MDR-V250 | GNT-500 | Logitech G610 Orion Brown | Logitech G402 | Samsung C27JG5 | ASUS ProArt PA238QR
iPhone 12 Mini (iOS 18.3) | iPhone 15 (iOS 18.3.1) | KZ AZ09 Pro x KZ ZSN Pro X | Sennheiser HD450bt
Intel® Core™ i7-1265U | Kioxia KBG50ZNV512G | 16GB DDR4 | Windows 11 Enterprise | HP EliteBook 650 G9
Intel® Core™ i5-8520U | WD Blue M.2 250GB | 1TB Seagate FireCuda | 16GB DDR4 | Windows 11 Home | ASUS Vivobook 15 
Intel® Core™ i7-3520M | GT 630M | 16 GB Corsair Vengeance® DDR3 |
Samsung 850 EVO 250GB | macOS Catalina | Lenovo IdeaPad P580

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https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204441
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Update:

 

The diskpart has loaded after about 20 minutes of waiting. So has disk management.

 

Drive shows up as RAW 465.76 GH Healthy (Primary partition). I go to format the drive as NTFS default settings and disk management freezes.

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204442
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Just now, BlueChinchillaEatingDorito said:

Check S.M.A.R.T. status with CrystalDiskInfo

Good idea. Doing that now

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204444
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2 minutes ago, Hugs12343 said:

Update:

 

The diskpart has loaded after about 20 minutes of waiting. So has disk management.

 

Drive shows up as RAW 465.76 GH Healthy (Primary partition). I go to format the drive as NTFS default settings and disk management freezes.

Disk managment is now responding and says formatting. I will wait

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204453
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4 minutes ago, BlueChinchillaEatingDorito said:

Check S.M.A.R.T. status with CrystalDiskInfo

Application not starting. Nothing in task manager

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204457
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Disk management says

 

The format did not complete sucessfully

PC Specs:

CPU: Intel Core i7-12700K 3.6 GHz 12-Core
CPU Cooler: Corsair iCUE H150i ELITE CAPELLIX 75 CFM Liquid CPU Cooler
Motherboard: Asus ROG STRIX Z690-E GAMING WIFI ATX LGA1700
RAM: Kingston FURY Beast 32 GB (2 x 16 GB) DDR5-5200 CL40
Storage: Boot Drive: Samsung 960 Evo 250GB M.2 NVMe SSD

               Other Storage: Mass Storage: Western Digital Caviar Blue 1TB 7200 RPM, Western Digital Caviar Blue 2TB 5400 RPM, Scratch Disk: Intel X25-E SSDSA2SH032G1 32GB SATA II SSD, Backup Drive: Seagate ST3160318AS 160GB HDD
GPU: Asus GeForce RTX 3080 Ti 12 GB ROG STRIX GAMING OC
Case: Corsair 5000D AIRFLOW ATX Mid Tower
PSU: Silverstone Strider Platinum S 1000 W 80+ Platinum Certified Fully Modular ATX
OS: Windows 11 Pro 64-Bit
Monitors: Primary: Samsung S34E790C 34" 3440*1440 60 Hz UWQHD; Secondary: LG 34UM58-P 34" 2560*1080 75 Hz UWFHD; Tertiary: BenQ GL2460 24" 1920*1080 60 Hz FHD

Keyboard: Corsair K70 Mk. 2 RGB Gaming Keyboard - Black

Mouse: Corsair M65 Pro RGB FPS Gaming Mouse - Black, Logitech MX Master 3

Headphones: Corsair VOID PRO Surround Cherry 7.1ch

Speakers: Logitech Z213 7W 2.1ch

 

Laptop:

Asus Zenbook Pro 15 (UX535Li-E2018T) with Intel Core i7-10750-H 12MB @ 2.60GHz (Turbo @ 5.0 GHz), 16GB (2 x 8GB) DDR4 2933 MHz SODIMM and Intel(R) UHD Graphics; NVidia Geforce GTX 1650-Ti with Max-Q Design, using WDC NVMe PC SN730 SDBPNTY-1T00-1102, on a 96-Wh battery

 

NAS Specs:

Make & Model: QNAP TS-1277

CPU: AMD Ryzen 5 1600 @Stock

Hard Drives: x8 WD Red 2TB

SSDs (2.5"): x1 Samsung 850 Evo 250GB V-NAND (cache drive)

M.2 SSDs: None

RAID Configuration: RAID 6 (excluding SSD)

Total Storage: 12TB

Expansion Cards: None

Link to comment
https://linustechtips.com/topic/912656-is-this-hdd-dead/#findComment-11204508
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Hey, sorry to hear that your drive is having trouble! 

You can try grabbing our free diagnostic software SeaTools to scan the health of the drive. Where you seem to be running into issues trying to run different utilities/programs on the drive at the Windows level, it may be a good idea to try the SeaTools for DOS version to see if it can get at the drive at a more direct level.

If you'd like to look into any potential warranty on the drive, you can check this out on our Warranty Validation Tool.

Seagate Technology | Official Forums Team

IronWolf Drives for NAS Applications - SkyHawk Drives for Surveillance Applications - BarraCuda Drives for PC & Gaming

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