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860k HELP!!!!!

HELP ME!!!

 

I just got a SECOND AMD Athlon X4 860K QUAD Core CPU and it only shows 2 cores! I bought one about a month ago and it did the same so I sent it back thinking it was defective. AMD Overdrive, CPU-Z, and Task Manager all show 2 cores! I have no clue why this is! Any help would be greatly appreciated!

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What does the bios show?

Where are you buying it from? 

Full spec list? 

Pictures?

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It's normal. Windows apps read the CPU as 2 cores and 4 threads due to it's architecture making it operate like one.

CPU: i7-2600K 4751MHz 1.44V (software) --> 1.47V at the back of the socket Motherboard: Asrock Z77 Extreme4 (BCLK: 103.3MHz) CPU Cooler: Noctua NH-D15 RAM: Adata XPG 2x8GB DDR3 (XMP: 2133MHz 10-11-11-30 CR2, custom: 2203MHz 10-11-10-26 CR1 tRFC:230 tREFI:14000) GPU: Asus GTX 1070 Dual (Super Jetstream vbios, +70(2025-2088MHz)/+400(8.8Gbps)) SSD: Samsung 840 Pro 256GB (main boot drive), Transcend SSD370 128GB PSU: Seasonic X-660 80+ Gold Case: Antec P110 Silent, 5 intakes 1 exhaust Monitor: AOC G2460PF 1080p 144Hz (150Hz max w/ DP, 121Hz max w/ HDMI) TN panel Keyboard: Logitech G610 Orion (Cherry MX Blue) with SteelSeries Apex M260 keycaps Mouse: BenQ Zowie FK1

 

Model: HP Omen 17 17-an110ca CPU: i7-8750H (0.125V core & cache, 50mV SA undervolt) GPU: GTX 1060 6GB Mobile (+80/+450, 1650MHz~1750MHz 0.78V~0.85V) RAM: 8+8GB DDR4-2400 18-17-17-39 2T Storage: HP EX920 1TB PCIe x4 M.2 SSD + Crucial MX500 1TB 2.5" SATA SSD, 128GB Toshiba PCIe x2 M.2 SSD (KBG30ZMV128G) gone cooking externally, 1TB Seagate 7200RPM 2.5" HDD (ST1000LM049-2GH172) left outside Monitor: 1080p 126Hz IPS G-sync

 

Desktop benching:

Cinebench R15 Single thread:168 Multi-thread: 833 

SuperPi (v1.5 from Techpowerup, PI value output) 16K: 0.100s 1M: 8.255s 32M: 7m 45.93s

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Just now, Jurrunio said:

It's normal. Windows apps read the CPU as 2 cores and 4 threads due to it's architecture making it operate like one.

It might use the core-module design of Steamroller, but it should still show up as 4c/4t.

Image result for cpu z 860k

PSU Tier List | CoC

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i5-4690k || Seidon 240m || GTX780 ACX || MSI Z97s SLI Plus || 8GB 2400mhz || 250GB 840 Evo || 1TB WD Blue || H440 (Black/Blue) || Windows 10 Pro || Dell P2414H & BenQ XL2411Z || Ducky Shine Mini || Logitech G502 Proteus Core

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FreeNAS 9.3 - Stable || Xeon E3 1230v2 || Supermicro X9SCM-F || 32GB Crucial ECC DDR3 || 3x4TB WD Red (JBOD) || SYBA SI-PEX40064 sata controller || Corsair CX500m || NZXT Source 210.

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My BIOS shows it, but why does no software show it? I use MSI Afterburner to monitor my proformance in game, so how would I use it if it only shows 2 of my cores? Also, Applications also only shows the 2 threads...

 

6FC40C32-3358-4CE9-9406-0E21519C9DDA.jpeg

C09A2054-8EA3-421A-B4D0-520EF03FEAC5.jpeg

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Thanks for the quick responses from everyone it’s glad to see people can give a helping hand when needed!

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14 minutes ago, Fatty Patty said:

My BIOS shows it, but why does no software show it? Also, applications also only shows the 2 threads...

 

6FC40C32-3358-4CE9-9406-0E21519C9DDA.jpeg

 

Interesting, not only is the core count off, but so is the cache....

 

What motherboard is it? Also, what score do you get if you run Cinebench R15 (just curious to see if you're able to use all the cores)?

PSU Tier List | CoC

Gaming Build | FreeNAS Server

Spoiler

i5-4690k || Seidon 240m || GTX780 ACX || MSI Z97s SLI Plus || 8GB 2400mhz || 250GB 840 Evo || 1TB WD Blue || H440 (Black/Blue) || Windows 10 Pro || Dell P2414H & BenQ XL2411Z || Ducky Shine Mini || Logitech G502 Proteus Core

Spoiler

FreeNAS 9.3 - Stable || Xeon E3 1230v2 || Supermicro X9SCM-F || 32GB Crucial ECC DDR3 || 3x4TB WD Red (JBOD) || SYBA SI-PEX40064 sata controller || Corsair CX500m || NZXT Source 210.

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1 hour ago, djdwosk97 said:

Interesting, not only is the core count off, but so is the cache....

 

What motherboard is it? Also, what score do you get if you run Cinebench R15 (just curious to see if you're able to use all the cores)?

Here is my Cinebench scores and my motherboard specs. 

224D6C88-D017-4025-BA92-11403E43D869.jpeg

1A177472-684F-469A-8991-53EA337778E0.jpeg

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1 hour ago, Fatty Patty said:

Here is my Cinebench scores and my motherboard specs. 

224D6C88-D017-4025-BA92-11403E43D869.jpeg

1A177472-684F-469A-8991-53EA337778E0.jpeg

Honestly....I'm not really sure. I would say maybe clear the CMOS (turn off the computer and then remove the battery on the motherboard and put it back) -- although I don't think this is where the issue lies since all four cores are showing up in the bios, and try a fresh install of windows. 

 

Did you by any chance swap in the 860k without reinstalling Windows?

PSU Tier List | CoC

Gaming Build | FreeNAS Server

Spoiler

i5-4690k || Seidon 240m || GTX780 ACX || MSI Z97s SLI Plus || 8GB 2400mhz || 250GB 840 Evo || 1TB WD Blue || H440 (Black/Blue) || Windows 10 Pro || Dell P2414H & BenQ XL2411Z || Ducky Shine Mini || Logitech G502 Proteus Core

Spoiler

FreeNAS 9.3 - Stable || Xeon E3 1230v2 || Supermicro X9SCM-F || 32GB Crucial ECC DDR3 || 3x4TB WD Red (JBOD) || SYBA SI-PEX40064 sata controller || Corsair CX500m || NZXT Source 210.

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I've seen this happening with Ryzen CPUs as well, and is often fixed by updating the BIOS and/or reinstalling Windows. Try creating a new bootable Windows USB as well and not an older one, if the one you're using is older, just to rule out a bugged Windows version.

Current Build:

CPU: Ryzen 7 5800X3D

GPU: RTX 3080 Ti FE

RAM: 32GB G.Skill Trident Z CL16 3200 MHz

Mobo: Asus Tuf X570 Plus Wifi

CPU Cooler: NZXT Kraken X53

PSU: EVGA G6 Supernova 850

Case: NZXT S340 Elite

 

Current Laptop:

Model: Asus ROG Zephyrus G14

CPU: Ryzen 9 5900HS

GPU: RTX 3060

RAM: 16GB @3200 MHz

 

Old PC:

CPU: Intel i7 8700K @4.9 GHz/1.315v

RAM: 32GB G.Skill Trident Z CL16 3200 MHz

Mobo: Asus Prime Z370-A

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9 hours ago, djdwosk97 said:

Honestly....I'm not really sure. I would say maybe clear the CMOS (turn off the computer and then remove the battery on the motherboard and put it back) -- although I don't think this is where the issue lies since all four cores are showing up in the bios, and try a fresh install of windows. 

 

Did you by any chance swap in the 860k without reinstalling Windows?

No, I didn’t reinstall Windows...I’m sorta new to the upgrading side of PCs and didn’t know that was a thing! I’ll try that and report back

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Thanks for all the help! Reinstalling windows fix it! But now since it’s a fresh install it wiped the pc?

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