Asus GPU Fan Service Ex.exe not working

[master_ant]

May just be me, but I feel like rolling back a critical security update to fix a third party software bug is generally not a good idea. I am having this same problem, fixed by using MSI Afterburner, hope ASUS creates a fix for this on their software soon.

[MajorToMinor]

It must be tied to the fan curve because when I change it to manual or user defined they work as usual again but in fan curve mode they dont work? Also if you have this bug and you use manual or user defined open GPU tweak whenever you turn your computer on or have it as a start up app because they wont spin until the program opens

[MajorToMinor]

I also forgot to mention that I tried to contact Asus about this with my serial number and specs and stuff to get this sorted they gave me the cold shoulder and im still waiting for a reply...

[tevionfox]

Hey Guys, Looks like there was a release yesterday addressing the issue:

 

Version 1.6.0.52018/01/1143.43 MBytes

GPUTweak2_Ver1605
1、Fix bug: GPU Tweak II make system lag in some platform.
2、Fix bug: GPU Tweak II shows error message, “ASUSGPUFanServiceEx.exe has stopped working”, after Win10 1709 KB4056892 update.

 

 

 

[Pyroflex]

1 hour ago, tevionfox said:

Hey Guys, Looks like there was a release yesterday addressing the issue:

 

Version 1.6.0.52018/01/1143.43 MBytes

GPUTweak2_Ver1605
1、Fix bug: GPU Tweak II make system lag in some platform.
2、Fix bug: GPU Tweak II shows error message, “ASUSGPUFanServiceEx.exe has stopped working”, after Win10 1709 KB4056892 update.

 

 

 

Ive just done an install of this and still receiving the issue - I might uninstall it and reinstall it.

 

Edit: I uninstalled then reinstalled. Error has now gone away!  

[JANGxBANGER]

Does anyone have the link to the update?

[JANGxBANGER]

Downloaded and installed the update. Fans still do not work on auto mode

[Spyder3W]

6 hours ago, JANGxBANGER said:

Does anyone have the link to the update?

Chine site ;-)

http://support.asus.com.cn/download.aspx?SLanguage=en&p=9&s=2&m=strix-gtx1070-o8g-gaming&os=45&hashedid=n/a

[JANGxBANGER]

After the update auto fans still not working ):

[zoomorph]

I made it work... 

 

Start by uninstalling the old GPU Tweak II

Reboot

Install the new one (run it as administrator)

Reboot again

--> WIN! <-- Now it works... Or at least it does on my machine.

 

Windows 10 64bit

[Raggou]

Version 1.6.0.5 2018/01/1243.43 MBytes

GPUTweak2_Ver1605
1、Fix bug: GPU Tweak II make system lag in some platform.
2、Fix bug: GPU Tweak II shows error message, “ASUSGPUFanServiceEx.exe has stopped working”, after Win10 1709 KB4056892 update.

 

 

https://www.asus.com/supportonly/GPUTweak II/HelpDesk_Download/

 

In case anyone else finds this thread and needs the download link 

 

[JuicyMullet]

13 hours ago, Raggou said:

Version 1.6.0.5 2018/01/1243.43 MBytes

GPUTweak2_Ver1605
1、Fix bug: GPU Tweak II make system lag in some platform.
2、Fix bug: GPU Tweak II shows error message, “ASUSGPUFanServiceEx.exe has stopped working”, after Win10 1709 KB4056892 update.

 

 

https://www.asus.com/supportonly/GPUTweak II/HelpDesk_Download/

 

In case anyone else finds this thread and needs the download link 

 

That's awesome. Thanks!

[Lwizzit]

Hmmm. I installed the update and restarted Windows, but I am still getting the error message “ASUSGPUFanServiceEx.exe has stopped working” .

 

[MajorToMinor]

On 1/17/2018 at 12:38 AM, Lwizzit said:

Hmmm. I installed the update and restarted Windows, but I am still getting the error message “ASUSGPUFanServiceEx.exe has stopped working” .

 

I'd try a fresh install after uninstalling it or you might be overwriting files n stuffs which can cause bugs.

[Raggou]

On 1/16/2018 at 7:38 PM, Lwizzit said:

Hmmm. I installed the update and restarted Windows, but I am still getting the error message “ASUSGPUFanServiceEx.exe has stopped working” .

 

Did you completely remove the old version first?

[Niskin]

On 1/16/2018 at 3:56 AM, Raggou said:

Version 1.6.0.5 2018/01/1243.43 MBytes

GPUTweak2_Ver1605
1、Fix bug: GPU Tweak II make system lag in some platform.
2、Fix bug: GPU Tweak II shows error message, “ASUSGPUFanServiceEx.exe has stopped working”, after Win10 1709 KB4056892 update.

 

 

https://www.asus.com/supportonly/GPUTweak II/HelpDesk_Download/

 

In case anyone else finds this thread and needs the download link 

 

Thank you very very much, this was driving me mad.. all fixed now BIG Thank You!

[Alf The Elf]

So i had the same problem and my uncle is a data-nerd. He gave me this link and told me to download the bottom one, and it sure worked. Disclaimer: I have no idea what this is so download at your own risk. https://www.catalog.update.microsoft.com/Search.aspx?q=KB4073290

[Phay]

On 1/15/2018 at 2:31 PM, zoomorph said:

I made it work... 

 

Start by uninstalling the old GPU Tweak II

Reboot

Install the new one (run it as administrator)

Reboot again

--> WIN! <-- Now it works... Or at least it does on my machine.

 

Windows 10 64bit

I can confirm this does indeed work.

 

1. Uninstall GPU Tweak II

2. Restart

3. Download the newest version of GPU Tweak II from Asus - https://rog.asus.com/downloads/

4. Extract the folder (GPUTweak2_Ver1605_20180110) from the .zip file.

5. Right click on the setup.exe, "Run as Administrator".

6. Restart

 

Issue resolved.

 

Because Windows released the new security patch KB4056892, this is most likely creating a conflict for the application, which was installed without administrative rights due to being install directly out of the .zip file. Significant applications such as GPU Tweak should always be run as an administrator, thus ensuring the program is trusted.

[Bad Karma]

It's still busted for me, unfortunately.  I uninstalled, deleted the entire install directory, rebooted, reinstalled as administrator, rebooted again...  error message still appears.  Tried a second time, even downloaded a fresh copy from the website, still no go.  Win 10 64 bit, Strix-GTX1050ti, Gigabyte AX370-Gaming K5 mobo.

 

Oh, I did extract the files from the .zip file before running setup as well.

Edited February 8, 2018 by Bad Karma
Added more information.

[NikoR6]

I still have the same problem but what I do is I set the Aura Light program for the temperature so when its green its ok it always stay green anyway because I got 4 fans in the pc

[.SupaHotFire]

I also have the same issue, and nothing worked with the possible solutions above. I've an AMD Threadripper system... maybe is that the case?

[ParkerThePilot]

I was having this same issue, I just did an update that was supposedly released on the 31st? January 31, 2018—KB4058258 (OS Build 16299.214) after rebooting my computer the message did not appear and seems to be working fine now.  Please let me know if it works for you!

[Bad Karma]

Update:  About a week ago I did a wipe/reload of Windows 10 to fix an (apparently) unrelated problem.  The error message no longer appears, even though I'm using the same driver and support software as before.  Go figure.