Tried to Purchase Bronze Subscription, Paypal Failed?

zombienerd · December 23, 2017

I attempted to purchase a Bronze subscription, but immediately got an email from Paypal claiming it failed. The funds are available, so I'm curious as to where I should go from here? Should I try to pay again, or do you need to trigger something on your end? Also, the phone number Paypal gave me for your billing department leads to "Hotel Services"... You may want to look into that.

colonel_mortis · December 23, 2017

Unfortunately there's nothing we can do about this - it's a recurring issue on PayPal's end, but they haven't been helpful when contacted by us or by other customers.

zombienerd · December 23, 2017

So, should I try to purchase again and hope it goes through? @colonel_mortis

colonel_mortis · December 23, 2017

Just now, zombienerd said:

So, should I try to purchase again and hope it goes through?

You can try, and make sure that the card that you provide is a valid credit or debit (not prepaid) card with sufficient funds. If it doesn't work, there's not much we can do though.

zombienerd · December 23, 2017

Just now, colonel_mortis said:

You can try, and make sure that the card that you provide is a valid credit or debit (not prepaid) card with sufficient funds. If it doesn't work, there's not much we can do though.

Thanks!