Troubles with new Ryzen build

[Silver47]

I've just built a new gaming pc for a friend, including a Ryzen 5 1600, an Asus B350M-A, 16 gb (4x4 kit) Corsair LPX ram, a GTX 1070 and so on. Now the building process itself was pretty smooth, but I realized a couple of things when firing it up for the first time.

1. The board correctly detected 4 sticks of ram and they showed up in the advanced settings menu of the bios, but the displayed size of the ram was just 8 gb instead of 16 gb. What may be the cause?

2. The chip was running on seemingly very high voltage out of the box (1.345 v). Is that normal for a Ryzen chip?

Thanks for your help!

[just_dave]

The 4*4 kit may cause some issues

[Salacious B Crum]

The voltage is not off no worries there

[Oskar94a]

Voltage is fine, did you update the bios? 

[Silver47]

8 minutes ago, Oskar94a said:

oltage is fine, did you update the bios?

Yes, updated to the latest bios

[Silver47]

19 minutes ago, dave_k said:

The 4*4 kit may cause some issues

What exactly do you mean by that? Why would this cause issues? Its not a quad channel kit, if you meant that. Its two regular dual-channel kits

[Oskar94a]

2 minutes ago, black0utm1rage said:

Yes, updated to the latest bios

Have you tried them all one by one to make sure they all work?

 

Also is that kit on the motherboards compatibility list? 

[Silver47]

1 minute ago, Oskar94a said:

Have you tried them all one by one to make sure they all work?

I didn't test them one by one, but they obviously all work since they all correctly show up in the bios and I can manually controll each individual modules timings and frequenzy

3 minutes ago, Oskar94a said:

Also is that kit on the motherboards compatibility list? 

I'm gonna do that now, but I suspect thats not an issue since were talking about Corsair LPX memory.

[johndms]

1 hour ago, black0utm1rage said:

2. The chip was running on seemingly very high voltage out of the box (1.345 v). Is that normal for a Ryzen chip?

Board manufacturers tend to apply a generous voltage by default because they have to consider many possible CPUs being used. Each CPU may require different voltages to work properly. They tend to overshoot the voltage intentionally. Not overclocked, you could probably drop that to 1.25v, maybe even lower.

 

As for your ram, perhaps it'd help to provide the model number. Something like CMK16******3200C16

[Silver47]

17 hours ago, johndms said:

As for your ram, perhaps it'd help to provide the model number. Something like CMK16******3200C16

All issues have been resolved after the CMOS was reset for the second time. I tried that before, but the first time didn't do anything. Second time magically fixed it...