Corsair H100i Problem

[KevinBeta]

Hi LTT forums!

I have a small problem...

I have a Corsair h100i v2 aio cooler and have had one for about a year. half a year ago i got it exchanged because the pump stopped woriking. However, i hot a new one and its been working great since.

The Problem I have is that the cooler is not detected by corsair link. this means that i cant controll it at all.

The fans and pump is woking, aswell as the LEDs. I dont know if it is changing speeds or not because the last time i changed anything about its fan curves i set it to change the air speed based on the pump/water temp (and the water temp changes very slowly and little)

 

Dont know how long its been like this for but it is frustrating me alot..... 

 

Sorry for bad english.. im from sweden 

[Shiv78]

8 minutes ago, KevinBeta said:

Have tried to post this in the watercooling thread but i get no halp, so now im going here...

 

Just FYI, that's not allowed. Please read community standards lol

 

pictures? are ALL the cables from the pump connected where they should be?

 

[W-L]

If all your cables are plugged in correctly it sounds like an issue either with the software or unit itself. 

 

 

Please be patient and refrain from making multiple posts in different sections.

 

-Topics Merged-

[KevinBeta]

3 minutes ago, Shiv78 said:

Just FYI, that's not allowed. Please read community standards lol

 

pictures? are ALL the cables from the pump connected where they should be?

 

Sorry, havnt been active in a while so forgot about that...

 

And yes ALL the cables are plugged in correctly and where they should be. idk what kind of picters you would be wanting?

3 minutes ago, W-L said:

If all your cables are plugged in correctly it sounds like an issue either with the software or unit itself. 

 

 

Please be patient and refrain from making multiple posts in different sections.

 

-Topics Merged-

I have read other forums and posts but nothing from them seems to help me

[Shiv78]

5 minutes ago, KevinBeta said:

And yes ALL the cables are plugged in correctly and where they should be. idk what kind of picters you would be wanting?

9 minutes ago, W-L said:

picture of block and all cables plugged into mobo

[Ryujin2003]

I had this issue with my H100i v2 as well. Uninstall Corsair Link, restart the PC, then reinstall a freshly downloaded copy and restart again. You should be fine from there.

[KevinBeta]

6 minutes ago, Shiv78 said:

picture of block and all cables plugged into mobo

Picture 1: Bottom of block, Pump cable and usb cable (fan heather for right is pump) Note that the led is on 

Picture 2: The right internal usb is for the H100i and the left is front IO

Picture 3: fans are spinning.

 

I just took these pictures and can confirm that the fans are plugged into the H100i

6 minutes ago, Ryujin2003 said:

I had this issue with my H100i v2 as well. Uninstall Corsair Link, restart the PC, then reinstall a freshly downloaded copy and restart again. You should be fine from there.

I will try that

[KevinBeta]

23 minutes ago, Ryujin2003 said:

I had this issue with my H100i v2 as well. Uninstall Corsair Link, restart the PC, then reinstall a freshly downloaded copy and restart again. You should be fine from there.

Tried it and it didnt work

 

[Ryujin2003]

1 hour ago, KevinBeta said:

Tried it and it didnt work

 

I would try a different USB hub

[KevinBeta]

10 hours ago, Ryujin2003 said:

I would try a different USB hub

I have done that already, thats why you can see the usb cables cross in picture 2

[Ryujin2003]

2 hours ago, KevinBeta said:

I have done that already, thats why you can see the usb cables cross in picture 2

Have you gone into device manager and manually uninstalled the difference this way? Otherwise, since you've reinstalled different and reseated all connections, I would contact Corsair.

[KevinBeta]

19 minutes ago, Ryujin2003 said:

Have you gone into device manager and manually uninstalled the difference this way? Otherwise, since you've reinstalled different and reseated all connections, I would contact Corsair.

well ive tried to reinstall the drivers but it doesnt work  

 

and yes i have contacted them but their response time is up to 2 buissnis days...

[KevinBeta]

I kinda solved it... 

The latest version of corsair link is 4.9.0.57. and thats what i had installed. but by reverting to the oldest corsair link verson on corsairs website (version 4.7.0.77) my H100i now shows up...

The thing is. I dont know what verson i had before 4.9 but i know i updated to 4.9 when i noticed that i couldnt see the h100i. so somehow it still just stopped recognicing the h100i.... But i solved it with the age old method of reverting to an older driver... 

 

i hope that made sense

[Vx0x]

19 hours ago, KevinBeta said:

 

Sorry for bad english.. im from sweden

That's no excuse..

I'm also from sweden...

[KevinBeta]

On 2017-09-30 at 7:32 PM, Vx0x said:

That's no excuse..

I'm also from sweden...

So?

Dont want to be rude. But english is not my first language. So that already puts me behind native english speaking people. and i dont really have the time to write perfect words with grammer on forums and such so its kindof an excuse yes.

[Vx0x]

13 hours ago, KevinBeta said:

So?

Dont want to be rude. But english is not my first language. So that already puts me behind native english speaking people. and i dont really have the time to write perfect words with grammer on forums and such so its kindof an excuse yes.

Alright