Windows 10 Freezing Causes

[mealto]

Hey guys,

 

Have a friend with a weird problem. His system is intermittently freezing. He has Windows 10, 8GB of RAM and running an SSD. Problem never happened until new SSD was installed. It's an upgraded system so maybe power supply is an issue or maybe RAM is not seated properly? What can cause Windows to just freeze these days? Which hardware should be troubleshoot first?

[Firecheetah13]

4 minutes ago, mealto said:

Hey guys,

 

Have a friend with a weird problem. His system is intermittently freezing. He has Windows 10, 8GB of RAM and running an SSD. Problem never happened until new SSD was installed. It's an upgraded system so maybe power supply is an issue or maybe RAM is not seated properly? What can cause Windows to just freeze these days? Which hardware should be troubleshoot first?

Check your disk and CPU usage for spikes or pinning.

[Gungpae]

Make sure the SATA Mode for his SSD is set to AHCI in the bios.

[mealto]

2 minutes ago, Gungpae said:

Make sure the SATA Mode for his SSD is set to AHCI in the bios.

Interesting, but even IDE shouldn't freeze Windows right? I think a change to AHCI means they have to reformat and do a reinstall correct?

[Gungpae]

1 minute ago, mealto said:

Interesting, but even IDE shouldn't freeze Windows right? I think a change to AHCI means they have to reformat and do a reinstall correct?

Follow these steps:

 

1. Right-click the Windows Start Menu. Choose Command Prompt (Admin).
   1. If you don’t see Command Prompt listed, it’s because you have already been updated to a later version of Windows.  If so, use this method instead to get to the Command Prompt:
      1. Click the Start Button and type cmd
      2. Right-click the result and select Run as administrator
2. Type this command and press ENTER: bcdedit /set {current} safeboot minimal
   1. If this command does not work for you, try bcdedit /set safeboot minimal
3. Restart the computer and enter BIOS Setup (the key to press varies between systems).
4. Change the SATA Operation mode to AHCI from either IDE or RAID (again, the language varies).
5. Save changes and exit Setup and Windows will automatically boot to Safe Mode.
6. Right-click the Windows Start Menu once more. Choose Command Prompt (Admin).
7. Type this command and press ENTER: bcdedit /deletevalue {current} safeboot
   1. If you had to try the alternate command above, you will likely need to do so here also: bcdedit /deletevalue safeboot
8. Reboot once more and Windows will automatically start with AHCI drivers enabled.

Edit:

Source: http://triplescomputers.com/blog/uncategorized/solution-switch-windows-10-from-raidide-to-ahci-operation/

[mealto]

@Gungpae so funny. I actually did this for an older system a while back! Thanks for the great reminder!