Adobe Premiere Pro Imported Video's Audio Out of Sync

[Megalopath]

I am just starting off with using Adobe Premiere Pro CC 2017, and straight away I run into an issue. I tried to import some footage recorded with GeForce Experience and the audio is out of sync in both the preview and when I put it in the timeline, seems to get worse the later in the footage you go (it gets continually behind the video). I saw something online about "variable frame-rate" with the footage causing this and that I can use the software Handbrake to fix the footage (but I don't know what to do in the software to resolve that). Anyone able to provide some pointers?

 

I also have Adobe Media Encoder which I could use if that would help.

 

System Specs:

CPU: Intel - Core i7-7700K 4.2GHz Quad-Core Processor
Motherboard: Asus - MAXIMUS IX HERO ATX LGA1151 Motherboard
Memory: G.Skill - Trident Z RGB 32GB (4 x 8GB) DDR4-2400 Memory
Storage: Samsung - 960 EVO 1TB M.2-2280 Solid State Drive
Storage: Toshiba - 3TB 3.5" 7200RPM Internal Hard Drive
Video Card: EVGA - GeForce GTX 1080 Ti 11GB FTW3 GAMING iCX Video Card
Power Supply: EVGA - SuperNOVA G3 850W 80+ Gold Certified Fully-Modular ATX Power Supply
Operating System: Microsoft - Windows 10 Pro OEM 64-bit 

[Indus Monk]

Maybe this will work

Open this:

Spoiler

https://support.plays.tv/support/solutions/articles/12000015816-audio-out-of-sync-issues-using-handbrake-to-resync-audio

 

[Megalopath]

1 minute ago, AmbarChakrabarti said:

Maybe this will work

Open this:

  Hide contents

https://support.plays.tv/support/solutions/articles/12000015816-audio-out-of-sync-issues-using-handbrake-to-resync-audio

 

Thanks! Looks promising, I'll give that a try.

[Jasun]

Sony Vegas also has this problem; the fix it to basically separate both of the tracks (video and audio) and then move the audio left and right accordingly. 

[Megalopath]

Just now, Jasun said:

Sony Vegas also has this problem; the fix it to basically separate both of the tracks (video and audio) and then move the audio left and right accordingly. 

It's not that it's out of sync by being shifted over, it gets more behind the video the further into the video you go. Thanks though.

[SeanAngelo]

22 minutes ago, CaptainMike47 said:

It's not that it's out of sync by being shifted over, it gets more behind the video the further into the video you go. Thanks though.

probably a problem with GFE or your settings.

[jasonvp]

55 minutes ago, CaptainMike47 said:

I am just starting off with using Adobe Premiere Pro CC 2017, and straight away I run into an issue. I tried to import some footage recorded with GeForce Experience and the audio is out of sync

The problem you're running into is that Premiere Pro does not currently (nor is there any hint they will in the future) properly support Variable Frame Rate (VFR) footage.  And that's all you're going to get out of GFE's Share application.  NVidia has, thus far, refused to add a checkbox to force Constant Frame Rate (CFR) output, so you're left with the trash footage that Share can produce.

 

You have 2 options assuming you want to continue using the NVENC hardware on your GPU to encode the gaming videos:

1.  Transcode the resulting footage from Share into a CFR file by running it through an application like Handbrake.  I've not used Handbrake in the past so I can't guide you on that.  I'm sure there are lots of HOW-TOs online for it though.  Ultimately you want the output of that to be CFR, which should play and sync properly in Pr.

 

2.  Stop using Share and instead use OBS Studio.  Really, anyone even remotely serious about recording or streaming their game play shouldn't be using GFE.  Install OBS, learn how to make it use the NVENC hardware, and tell it to write a CFR file.  That should import perfectly into Pr.

 

 

 

 

[Megalopath]

15 hours ago, jasonvp said:

The problem you're running into is that Premiere Pro does not currently (nor is there any hint they will in the future) properly support Variable Frame Rate (VFR) footage.  And that's all you're going to get out of GFE's Share application.  NVidia has, thus far, refused to add a checkbox to force Constant Frame Rate (CFR) output, so you're left with the trash footage that Share can produce.

 

You have 2 options assuming you want to continue using the NVENC hardware on your GPU to encode the gaming videos:

1.  Transcode the resulting footage from Share into a CFR file by running it through an application like Handbrake.  I've not used Handbrake in the past so I can't guide you on that.  I'm sure there are lots of HOW-TOs online for it though.  Ultimately you want the output of that to be CFR, which should play and sync properly in Pr.

 

2.  Stop using Share and instead use OBS Studio.  Really, anyone even remotely serious about recording or streaming their game play shouldn't be using GFE.  Install OBS, learn how to make it use the NVENC hardware, and tell it to write a CFR file.  That should import perfectly into Pr.

 

 

 

 

Thanks, that sounds like a good permanent solution for me. I suppose I can re-record the footage I took too this time since for once it's not gameplay footage (normally for me is either gameplay or desktop recording), I needed to record some clips from a film for a project I'm working on.

[MightyGoodLDR]

Not sure if you found a fix to this problem yet.  I know that I had the exact same issue.  When you record there are quite a few devices on the market that record in what is called a variable frame rate method.  You can fix it by following the video tutorial below.

 

https://youtu.be/yaIyIw6sWP0