PC shuts down on its own after connecting xbox one controller

[Createinator]

Hi,

 

I am trying to install my xbox one controller connected via a USB cable to my Windows 10 64 bit PC. My PC detected an unrecognized device and now it shuts down whenever I connect the controller to it. I looked at the Event Viewer and it is full of "0x80070057: Package family Microsoft.XboxGameOverlay_8wekyb3d8bbwe runtime information is corrupted but we cannot repair it at this time."

I can use the PC without any problem otherwise, have been running stress test and even played LoL and Witcher without any problem. Please help me.

 

Thanks

[Gameborn]

There can be something with system's xbox app, try disabling overlay in it's settings because error contains something to do with it's overlay.

[Mooshi]

Xbox app is garbo, def try using your controller with the app disabled.

[Createinator]

15 minutes ago, Gameborn said:

There can be something with system's xbox app, try disabling overlay in it's settings because error contains something to do with it's overlay.

My PC crashes whenever I open the app, I cannot change any settings; is there a way to repair or reinstall it?

2 minutes ago, Mooshi said:

Xbox app is garbo, def try using your controller with the app disabled.

Now I keep getting the error that the USB port cannot provide enough power to the unrecognized USB device.

[Mooshi]

Have a spare cable to try?

[Createinator]

Just now, Mooshi said:

Have a spare cable to try?

no, I do not have another cable, I am currently using the same cable to charge my phone and it is working fine.

[Squibbies18]

Just now, Createinator said:

no, I do not have another cable, I am currently using the same cable to charge my phone and it is working fine.

you could look into getting one of the USB wireless adapters, i have one and it works perfectly  

[Mooshi]

1 minute ago, Createinator said:

no, I do not have another cable, I am currently using the same cable to charge my phone and it is working fine.

A cable can work, but not necessarily be the best fit. Case in point, we have this Wacom tablet that occasionally gives a usb malfunction error with the cheap cable it's used with. It technically works, but error prone.

[Createinator]

1 hour ago, Mooshi said:

A cable can work, but not necessarily be the best fit. Case in point, we have this Wacom tablet that occasionally gives a usb malfunction error with the cheap cable it's used with. It technically works, but error prone.

I borrowed another usb cable and although the controller does not get recognized, my PC shuts down within a few seconds of connecting the controller.