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Pc USB ports randomly die when idle?

Gershy13

So my pc has had no issues before... But today for some random reason. I left it, and came back to see the mouse wasn't working. And then I also found out my 2 usb hard drives didn't work either. So I restarted, and they came back to life. Everything worked fine... Then after a while it did the same thing again. It seems to be cutting usb data to all the ports... Power still works, but not data. I plugged my phone in, and it didn't give me an option to transfer files. It thought it was connected to a slow usb wall adapter...

Any ideas what I can do?
I've disabled usb power saving in Windows power settings.

 

Thanks
Gershy13

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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Try cleaning your USB ports I had the same thing happen to my HDMI ports so I just put warm water on a Q-tip and very gently rubbed it inside the port and it works fine now. 

You will eventually die, accept it.

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Just now, doeskydoes said:

Try cleaning your USB ports I had the same thing happen to my HDMI ports so I just put warm water on a Q-tip and very gently rubbed it inside the port and it works fine now. 

Are you sure water and usb ports match?

Here's the thing.. I haven't unplugged anything. Only plugged in a new drive today. That's when the issue started. Could it be that the drive is drawing too much power? It does the same thing if plugged into front or back... I'm gonna leave it unplugged for the time being and see if it happens again

 

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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You might want to check out power settings in Device Manager. Some devices have a tick for "Turn off this device to save power".

HAL9000: AMD Ryzen 9 3900x | Noctua NH-D15 chromax.black | 32 GB Corsair Vengeance LPX DDR4 3200 MHz | Asus X570 Prime Pro | ASUS TUF 3080 Ti | 1 TB Samsung 970 Evo Plus + 1 TB Crucial MX500 + 6 TB WD RED | Corsair HX1000 | be quiet Pure Base 500DX | LG 34UM95 34" 3440x1440

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1 minute ago, jj9987 said:

You might want to check out power settings in Device Manager. Some devices have a tick for "Turn off this device to save power".

yup i am running windows, but where would i find that setting? for the usb bus? 

Just now, M.Yurizaki said:

There might be a USB power save option that kicks in if the OS thinks the USB port isn't doing anything.

 

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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2 minutes ago, Gershy13 said:

yup i am running windows, but where would i find that setting? for the usb bus?

Control Panel -> Device Manager -> Universal Serial Bus controllers. Double click on something and go to the "Power Management" tab and uncheck the power save feature.

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Just now, M.Yurizaki said:

Control Panel -> Device Manager -> Universal Serial Bus controllers. Double click on something and go to the "Power Management" tab and uncheck the power save feature.

Ok, so all of them were unchecked, except for 1 that was a usb 3.0 controller... But my problem was all the ports dying... So I unticked that. Hopefully it'll be ok now. I plugged the drive back in to test. And let's hope that it'll stay working... If not, I'll unplug the drive and try.

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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46 minutes ago, M.Yurizaki said:

Control Panel -> Device Manager -> Universal Serial Bus controllers. Double click on something and go to the "Power Management" tab and uncheck the power save feature.

thanks, i think it fixed the issue... doesnt seem to be happening anymore.

CPU: Ryzen 7 5800x + H150i Elite LCD     

RAM: 32GB Corsair Vengeance Pro RGB DDR4 3600MHz CL16

Motherboard: Gigabyte X570 Aorus Pro

GPU: MSI RTX 3070 Ventus 3X OC       

SSD 1: Corsair MP600 1tb (Windows)      

SSD 2: Samsung 840 EVO 120gb (Scratch Drive)   

SSD 3: Samsung 860 EVO 250gb

HDD 1: WD Blue 1TB

HDD 2: Seagate Barracuda 2TB

Case: NZXT H710

PSU: Corsair TX750M

Mouse: Lamzu Atlantis Pro Mini 4khz

Keyboard: Akko 5075B Plus

OS: Windows 10 Pro 64-bit  

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