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I can't install any drivers from AMD on my PC, it always shows error 1603.

My specs are:
AMD FX 6300 at 3.5GHZ

Radeon R7 370 2GB

8GB 1866MHZ RAM

 

The log (if this means anything to someone)

Install Manager
Installation Report
05/20/17 17:57:22
 

Hardware information

NameAMD Radeon Graphics

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x6811

Vendor ID0x1002

Class Code0x030000

Revision ID0x81

Subsystem ID0x2015

Subsystem vendor ID0x174b

Other hardware

Existing packages

Packages for install
Microsoft Visual C++ 2015 Redistributable (x64)

Final Status:Success

Version of Item:12.0.21005.01

Size:9 Mbytes

AMD Software

Final Status:Success

Version of Item:9.0.000.8

Size:20 Mbytes

HDMI Audio Driver

Final Status:Success

Version of Item:10.0.1.01

Size:1 Mbytes

AMD Display Driver

Final Status:Fail

Version of Item:22.19.165.512

Size:90 Mbytes

AMD Problem Report Wizard

Final Status:Success

Version of Item:9.0.000.4

Size:20 Mbytes

AMD Radeon Settings

Final Status:Success

Version of Item:2017.0517.1550.26687

Size:150 Mbytes

AMD Settings Branding

Final Status:Success

Version of Item:1.00.0000

Size:1 Mbytes


Other detected devices

ATI Integrated SATA Support

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x4391

Vendor ID0x1002

Class Code0x010601

Revision ID0x00

Subsystem ID0x4391

Subsystem vendor ID0x1849

ATI Integrated Azalia Support

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x4383

Vendor ID0x1002

Class Code0x040300

Revision ID0x00

Subsystem ID0x7662

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0xaab0

Vendor ID0x1002

Class Code0x040300

Revision ID0x00

Subsystem ID0xaab0

Subsystem vendor ID0x174b

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1604

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x9607

Vendor ID0x1022

Class Code0x060400

Revision ID0x00

Subsystem ID0x9600

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1601

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

ATI Integrated SATA Support

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x439c

Vendor ID0x1002

Class Code0x01018a

Revision ID0x00

Subsystem ID0x439c

Subsystem vendor ID0x1849

ATI Integrated SMBus Support

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x4385

Vendor ID0x1002

Class Code0x0c0500

Revision ID0x3c

Subsystem ID0x4385

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x9609

Vendor ID0x1022

Class Code0x060400

Revision ID0x00

Subsystem ID0x9600

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1603

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1600

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x9603

Vendor ID0x1022

Class Code0x060400

Revision ID0x00

Subsystem ID0x9600

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1605

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

RS780

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x9600

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x9600

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x9608

Vendor ID0x1022

Class Code0x060400

Revision ID0x00

Subsystem ID0x9600

Subsystem vendor ID0x1849

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x1602

Vendor ID0x1022

Class Code0x060000

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000

ManufacturerAdvanced Micro Devices, Inc.

Device ID0x4384

Vendor ID0x1002

Class Code0x060401

Revision ID0x00

Subsystem ID0x0000

Subsystem vendor ID0x0000


Error messages

Package Manager The installation failed.

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  • 1 month later...
4 minutes ago, Brennan_Price said:

?

i have tried everything i could find, various versions, ddu, deleting amd folder on C:/ and ddu, using another graphics card, using compatibility mode to window 7 (i am on 8), it seems all i have left is reinstalling windows 

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1 minute ago, cj09beira said:

i have tried everything i could find, various versions, ddu, deleting amd folder on C:/ and ddu, using another graphics card, using compatibility mode to window 7 (i am on 8), it seems all i have left is reinstalling windows 

Yeah and that is what I recommend. If you were on Windows 10 then you could easily do a reinstall without having to buy another product key but that isn't the case. Also, you're not the OP so do you have the same issue?

IT Manager working in the Education sector. 

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Just now, Brennan_Price said:

Yeah and that is what I recommend. If you were on Windows 10 then you could easily do a reinstall without having to buy another product key but that isn't the case. Also, you're not the OP so do you have the same issue?

ya

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Just now, cj09beira said:

ya

Oh, well like I said try a reinstall of Windows. You can get cheap product keys on eBay for £5 maximum so it isn't too expensive. You will have to download your preferred OS as an ISO before you can make install media for the reinstall.

IT Manager working in the Education sector. 

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https://linustechtips.com/topic/782283-amd-error-1603/#findComment-10073717
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  • 3 months later...

In case anybody googles this up later - it's always the same crap; you need to revert your pics/docs/etc. folders to default. So, i.e., if you're running an SSD operating drive and HDD storage drive and set the default location for your My Documents et al. folders to the HDD, AMD hired idiots who made the installer on AMD settings dependent on something in those folders but is hardcoded to your Windows installation drive. You have to revert them all to install it. They will have you reinstalling Windows to fix it and will not hear anything to the contrary, and yet every thread about it ends up with the same answer and was the same for me.

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