Gigabyte RMA Questions

[FMJ_Twitch]

Hey guys so my graphics card stop working and I needed to RMA it which I did but can someone help me understand what stage the repair is at.

I have provided a picture of the status.

 

[PineyCreek]

Looks like they repaired it and shipped it May 6th.

[crzyces]

It was repaired on the 5th, the day after it arrived in England? (18 days? after it was originally mailed). It was mailed back on the following day (May 6th), so I would expect it back by between the 20th and 24rth. Oh man, that is a terrible turn around time. It's not like you live in Antarctica.

[0x1e]

The component is no longer with Gigabyte. It's with the carrier like DPD, UPS.

Hopefully they have given you a shipping number by E-mail so you can track where it is and roughly what day it will arrive.

[FMJ_Twitch]

12 hours ago, 0x1e said:

The component is no longer with Gigabyte. It's with the carrier like DPD, UPS.

Hopefully they have given you a shipping number by E-mail so you can track where it is and roughly what day it will arrive.

 

18 hours ago, crzyces said:

It was repaired on the 5th, the day after it arrived in England? (18 days? after it was originally mailed). It was mailed back on the following day (May 6th), so I would expect it back by between the 20th and 24rth. Oh man, that is a terrible turn around time. It's not like you live in Antarctica.

 

19 hours ago, PineyCreek said:

Looks like they repaired it and shipped it May 6th.

Ahhh okay thank you guys that's what I thought the website is just sooooo confusing just to RMA the thing took me 20 mins to fill out the forum and find out where to go.