Half of RAM is reserved

[Hmeh]

Hi all,

 

I've upgraded today from my old PC, but after I have installed new WIN10 pro it is showing me that almost half of my RAM is hardware reserved

 

The system that I have atm
Ryzen R7 1700 stock

Gigabyte ax370 Gaming K5

16GB of Trident Z in dual channel

 

Ram is currently running at 2133 MHz (XMP disabled) and I flashed newest BIOS from Gigabyte before I installed windows.

 

Here are couple of screenshots as well.

[zMeul]

49 minutes ago, Hmeh said:

Trident Z

well ... G-Skill only recommends Flare X and FORTIS for Ryzen

http://www.overclock.net/t/1625238/help-ryzen-memory-problems

 

I would've avoided the Ryzen platform for at least 1y, giving AMD time to fix all the issues they're having

[paddy-stone]

What do you have running on the system, to me it looks like you might have steam running, firefox, corsair link etc... quit those apps and then look again. I have 48MB reserved is all on mine.

[zMeul]

3 minutes ago, paddy-stone said:

What do you have running on the system, to me it looks like you might have steam running, firefox, corsair link etc... quit those apps

hardware reserved RAM has nothing to do with running software!

[paddy-stone]

Just now, zMeul said:

hardware reserved RAM has nothing to do with running software!

Apps can be using drivers though, and since he has skype running according to the perf monitor it could be reserved for that hardware right?

 

[zMeul]

10 minutes ago, paddy-stone said:

Apps can be using drivers though, and since he has skype running according to the perf monitor it could be reserved for that hardware right?

HW reserved means just that .. it's reserved by HW, not software and definitely not drivers

correctly HW reserved RAM example: when having an iGPU enabled

when installing a x86 Windows with more than 4GB of RAM, everything above the 4GB mark will be HW reserved

 

 

erroneous HW reserved RAM: when DIMM timings do not match or they are corrupt; when the DIMM itself is borked; BIOS issues; incorrect OCing ... etc

improperly configured Windows install - but by default with a unaltered install this should not happen

[paddy-stone]

Just now, zMeul said:

HW reserved means just that .. it's reserved by HW not software and definitely not drivers

correctly HW reserved RAM example: when having an iGPU enabled

 

erroneous HW reserved RAM: when DIMM timings do not match or they are corrupt; when the DIMM itself is borked; BIOS issues; incorrect OCing ... etc

Nevermind, I completely lost the plot there, sorry, lol.

[Hmeh]

Huh, thought that ram comparability would make part of memory completely invisible, no show it as hardware reserved....

 

I guess if  this is the cause of the issue it can only be resolved by BIOS update then?

[paddy-stone]

Now that I've had that  funny turn, back to the issue.

 

Have you definitely put the RAM in dual channel OP? on my mobo it says to put the ram in A2 and B2, not sure if that would be anything to do with this, I clearly have not got my head on straight today. I doubt MSconfig settings would help here, but you could try, type MSconfig into search and enter the system configuration settings, go to the [boot] tab and click on advanced options, tick maximum memory and set it to 256, click OK and exit. Restart the PC and see if that made a difference.

[Hmeh]

Yeah, I've checked and switched the slots with same result...i guess i'll try to reach out to their support and see if they can give me any info regarding this.

[Hmeh]

Just a quick update regarding this, it does appear that a faulty RAM module is to blame.

 

I have tired to boot with a single stick and have changed all memory slots and one module refused to post the system, it was stuck in an infinite boot loop.

 

With the working module everything appears to be running fine with no issues at all, and even hardware reserved memory is down to 72 MB, which is much more reasonable.

 

What is even stranger is that memory diagnostic tool and mem test showed nothing wrong at all.