I need help with this Program that pops up for a sec then closes, periodically

[kevincatssing]

So there is this console like program that keeps popping up from time to time and its getting quite annoying and thanks to the people in the previous thread I made, I was able to narrow it down to these possible processes.

 

conhost.exe

officebackgroundtaskhandler.exe

 

They all seem to be running around XX:48:03 in time. The first pic shows when it ran on 12:48:03, and the second pic shows when it ran on 01:48:03, and the third pic is my cats.

 

What are they? Are they safe? Why do they keep popping up? How do I make them stop doing that?

 

I hope you guys can help me with this. Thank you for reading.

 

 

 

(To be frank 'conhost' doesn't seem like a very safe name, I don't wanna get con'ned.)

 

 

[zMeul]

check with SysInternals processexplorer.exe to see if it runs under csrss.exe process

if it does, it's legitimate

 

if it doesn't .... well .. AV check the entire PC

[kevincatssing]

2 minutes ago, zMeul said:

check with SysInternals processexplorer.exe to see if it runs under csrss.exe process

if it does, it's legitimate

 

if it doesn't .... well .. AV check the entire PC

How do I check if it runs under csrss.exe? I'm sorry I am not much of a computer expert.

[BloodyWaters]

Ah you again! I don't trust those files, I'd get as much info on those as possible, see if anyone else has the same problem. 

 

Maybe the cats are hacking into your computer. 

[zMeul]

5 minutes ago, kevincatssing said:

How do I check if it runs under csrss.exe? I'm sorry I am not much of a computer expert.

just like you used processmonitor, use processexplorer: https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

 

example:

[kevincatssing]

1 minute ago, BloodyWaters said:

Ah you again! I don't trust those files, I'd get as much info on those as possible, see if anyone else has the same problem. 

 

Maybe the cats are hacking into your computer. 

Hi again :D!

 

And I'm trying to get the info I need here and there, and so far I haven't found someone with the same problem as mine, yet.

 

I don't know man I don't think my cats are doing these.

[kevincatssing]

3 minutes ago, zMeul said:

just like you used processmonitor, use processexplorer: https://technet.microsoft.com/en-us/sysinternals/processexplorer.aspx

Okay so I'm not sure if this would be the right thing to show but here it is

[zMeul]

42 minutes ago, kevincatssing said:

Okay so I'm not sure if this would be the right thing to show but here it is

that looks highly suspicious

[kevincatssing]

11 hours ago, zMeul said:

that looks highly suspicious

What do I do, I already ran an AV scan and I used Malwarebytes

[zMeul]

1 minute ago, kevincatssing said:

What do I do, I already ran an AV scan and I used Malwarebytes

a clean Windows install

and be careful what you download & run and from where

[kevincatssing]

3 hours ago, zMeul said:

a clean Windows install

and be careful what you download & run and from where

How do I do that? And I would like to mention that this all happened right after the Windows 10 New Creators update, before hand it was normal.

[zMeul]

3 hours ago, kevincatssing said:

How do I do that? And I would like to mention that this all happened right after the Windows 10 New Creators update, before hand it was normal.

you back-up the important data to an external drive, preferably

you create a USB install drive with W10, with MS' Media Creation Tool: https://www.microsoft.com/en-us/software-download/windows10 - preferably do this from another PC

you boot from the install drive and you format the C drive, then install Windows

[kevincatssing]

3 hours ago, zMeul said:

you back-up the important data to an external drive, preferably

you create a USB install drive with W10, with MS' Media Creation Tool: https://www.microsoft.com/en-us/software-download/windows10 - preferably do this from another PC

you boot from the install drive and you format the C drive, then install Windows

That all sounds intimidating to do..

The reason that I need to backup the important data to an external drive is because all data will be wiped?

Is there really no other way?

[blbalsdfkjivbvwerlo3244534]

Couldn't you use windows 10's reset feature?

[edris]

I solved the problem of black page officebackgroundtaskhandler by doing this steps:

1- in windows search type this word: task scheduler

2- then go to the " active task: bottom of this page as shown

3- choose the task " officebackgroundtaskhandler.exe" in active task windows.

4- double click this task.

5- in the right windows choose " disable"

that was what I did and the problem was solved. you can also disable other task that you think bother you.