My laptops internet died

[Billy_Mays]

This past weekend I accidentally bumped my laptop a little hard and the wifi isn't working and I can't do much with just my iPad because I need to make some resumes for me to get a psu for my PC because that's what that is left before I can get my PC running

[MasterChromatica]

Is this a statement? The Network card could have gone bad in the laptop.

[Billy_Mays]

Just now, StepinCurry said:

Is this a statement? The Network card could have gone bad in the laptop.

No I'm wondering why and I have had my laptop for little over a year now and the warrant is out on it so I can't get if fixed my Lenovo

[MasterChromatica]

What is it and does the bluetooth still work?

[Billy_Mays]

Just now, StepinCurry said:

What is it and does the bluetooth still work?

Lenovo Ideapd 100-15IBD 80QQ and I never used the Bluetooth on it

[Ginger FerroChrome]

Try reseating the wireless NIC. There might be a cover on the bottom for easy access. If not, I'd consult the service manual.

[Billy_Mays]

Just now, ForrestBob said:

Try reseating the wireless NIC. There might be a cover on the bottom for easy access. If not, I'd consult the service manual.

No acces covers at all it was a $500 laptop

[Ginger FerroChrome]

Just now, Billy_Mays said:

No acces covers at all it was a $500 laptop

Yeah, then I'd see if you can't find a service manual or take apart guide online. They'll tell you everything (except what to do with the extra screws you mysteriously end up with when you put it back together)

 

 

Otherwise, as a cheap temporary solution you could use a USB WIFI adapter.

[MasterChromatica]

From the desktop go here and search control panel.

From there open Network and Sharing.

Now open this and then go to your Adapter settings

From here you should see something like this.

This should tell you what Network Adapters are there, tell me if you see any.

[Billy_Mays]

Just now, StepinCurry said:

From the desktop go here and search control panel.

From there open Network and Sharing.

Now open this and then go to your Adapter settings

From here you should see something like this.

This should tell you what Network Adapters are there, tell me if you see any.

I have Ethernet, Hamachi, and Wifi

[Zando_]

1 minute ago, ForrestBob said:

Yeah, then I'd see if you can't find a service manual or take apart guide online. They'll tell you everything (except what to do with the extra screws you mysteriously end up with when you put it back together)

 

 

Otherwise, as a cheap temporary solution you could use a USB WIFI adapter.

Those screws certainly are a mystery, aren't they. 

 

@Billy_Mays, have you uninstalled your wifi driver and then restarted you laptop?

[Billy_Mays]

2 minutes ago, ForrestBob said:

Yeah, then I'd see if you can't find a service manual or take apart guide online. They'll tell you everything (except what to do with the extra screws you mysteriously end up with when you put it back together)

 

 

Otherwise, as a cheap temporary solution you could use a USB WIFI adapter.

I really don't want to take apart my laptop I will once it dies so I don't loose some money

[MasterChromatica]

 

Just now, Zando Bob said:

Those screws certainly are a mystery, aren't they. 

 

@Billy_Mays, have you uninstalled your wifi driver and then restarted you laptop?

I was just about to say check your drivers.

[Zando_]

Just now, StepinCurry said:

 

I was just about to say check your drivers.

Great minds think alike. 

[Billy_Mays]

Just now, Zando Bob said:

Those screws certainly are a mystery, aren't they. 

 

@Billy_Mays, have you uninstalled your wifi driver and then restarted you laptop?

I would need to get a walk through out it because I never have entered into my drivers folder

[Billy_Mays]

2 minutes ago, StepinCurry said:

 

I was just about to say check your drivers.

I updated them about 3 weeks ago

[MasterChromatica]

Uninstall them and do it again, they bug out sometimes.

[Zando_]

Just now, Billy_Mays said:

I would need to get a walk through out it because I never have entered into my drivers folder

Open the start menu and type "Device Manager". Say yes if it asks you to allow it to make changes to your PC. Then, in the app that opens, look through the list and find the network adapters drop down, and click on it. Right click on your wifi adapter, and choose uninstall. Then restart your computer, and Windows will automatically reinstall the driver.

[Billy_Mays]

Just now, StepinCurry said:

Uninstall them and do it again, they bug out sometimes.

But I can't connect to the internet and I don't know how to install and uninstall drivers

[Billy_Mays]

3 minutes ago, Zando Bob said:

Open the start menu and type "Device Manager". Say yes if it asks you to allow it to make changes to your PC. Then, in the app that opens, look through the list and find the network adapters drop down, and click on it. Right click on your wifi adapter, and choose uninstall. Then restart your computer, and Windows will automatically reinstall the driver.

I am doing that right now

[Billy_Mays]

 

10 minutes ago, Zando Bob said:

Open the start menu and type "Device Manager". Say yes if it asks you to allow it to make changes to your PC. Then, in the app that opens, look through the list and find the network adapters drop down, and click on it. Right click on your wifi adapter, and choose uninstall. Then restart your computer, and Windows will automatically reinstall the driver.

Didn't work opened a chrome tab and below all of the text that may be the cause is says DNS_PROBE_FINISHED_NO_INTERNET

[Billy_Mays]

Looked up why it is doing, typed in Command prompt: ipconfig/all 

and it says all media are disconnected WLAN disconnected and Ethernet disconnected 

[Billy_Mays]

1 hour ago, Zando Bob said:

Open the start menu and type "Device Manager". Say yes if it asks you to allow it to make changes to your PC. Then, in the app that opens, look through the list and find the network adapters drop down, and click on it. Right click on your wifi adapter, and choose uninstall. Then restart your computer, and Windows will automatically reinstall the driver.

It didn't work

[Zando_]

18 minutes ago, Billy_Mays said:

It didn't work

Maybe try reinstalling windows or opening your laptop and making sure the wifi chip is in place. 

[Ginger FerroChrome]

If you have a spare computer, you can try downloading drivers and putting them on to a flashdrive, disk, etc, and then install them on your laptop.

 

Otherwise, I think your best bet is to buy a USB adapter, you can get them relatively cheap.