Laptop problem (won't start windows) please help

[DustHaze]

Hey guys

I have a serious  problem with my Dell, the problem is

that when I press the button it boots up and then the CPU heats up then after 2 to 5 seconds the laptop shutdown automatically 

but sometime it starts to boot the windows then suddenly it shows me blue screen then shutdown.

I have never replace anything in my laptop, I will be so grateful if you guys help me with this.

[The Sloth]

a new cpu cooler? 

[DustHaze]

Just now, nerdslayer1 said:

a new cpu cooler? 

no

[The Sloth]

Just now, DustHaze said:

no

get a new cpu cooler 

[Electronics Wizardy]

Does it work in anouther os like a linux live cd? This seems like a software issue,  id try restoring backups.

[DustHaze]

Well the think is that in the past even the screen wont light up , now I replaced the thermal paste and the screen worked somehow but still having problems

[DustHaze]

2 minutes ago, Electronics Wizardy said:

Does it work in anouther os like a linux live cd? This seems like a software issue,  id try restoring backups.

it can't even stay lit for 10 seconds even if I was just looking in the bios

[Electronics Wizardy]

Just now, DustHaze said:

it can't even stay lit for 10 seconds even if I was just looking in the bios

what happends? due to just turn off?

 

 

[DustHaze]

I have removed the back cover of it to see if the CPU is heating and it does so I think it heats up to the point of the system shutdown it self for protection

[DustHaze]

also the fan are spinning crazy

[DustHaze]

1 hour ago, Electronics Wizardy said:

Does it work in anouther os like a linux live cd? This seems like a software issue,  id try restoring backups.

didn't work the point is the laptop shutdown it self no matter what you run

[DustHaze]

is it a motherboard or cpu fail?

 

[Electronics Wizardy]

1 minute ago, DustHaze said:

is it a motherboard or cpu fail?

 

From what you said I'd check the heatsink and make sure it's attached correctly. 

[DustHaze]

Just now, Electronics Wizardy said:

From what you said I'd check the heatsink and make sure it's attached correctly. 

they are I'm looking at them right now

 

[DustHaze]

9 minutes ago, Electronics Wizardy said:

From what you said I'd check the heatsink and make sure it's attached correctly. 

any ideas?

[Electronics Wizardy]

1 hour ago, DustHaze said:

any ideas?

Replace thermal component and make sure it's screwed in tight 

[knowlesy]

do you have a boot USB or CD, if so go into CMD and run a hardware check

[DustHaze]

11 hours ago, Electronics Wizardy said:

Replace thermal component and make sure it's screwed in tight 

I did that

[DustHaze]

8 hours ago, knowlesy said:

do you have a boot USB or CD, if so go into CMD and run a hardware check

The problem is that it shutdown automatically,

it is just a matter of time , I tried to boot up Linux and it shutdown automatically, i also tried to boot windows installation disk anod it shutdown automatically even tho I have boot up another drive.

 

[knowlesy]

It could be the FBS, if so then the motherboard is dead

[DustHaze]

13 hours ago, knowlesy said:

It could be the FBS, if so then the motherboard is dead

can you tell me how to check if it is the FBS? Please

[knowlesy]

On 19/04/2017 at 11:58 AM, DustHaze said:

can you tell me how to check if it is the FBS? Please

Having the blue screen of death i don't think you can, Sorry bro i don't know