Still no bluetooth :( Help please

[Shadow_Storm56]

So my board has a bluetooth adapter built in and won't find anything even though there are many things to find, so I bought another one but it's nextech and only has a cd for driver and I have no cd drive..... so what do I do? nothing seems to be able to make bluetooth run. I posted the other day but no one seemed to have any solutions.....

[Windows7ge]

I don't have a direct solution but about the lack of CD drive. If you go to the manufacturers website for the BT adapter you bought and look up its page you should be able to find the latest driver to download (usually a .exe file) then you can install the driver without the CD.

[JakeNTech]

Find someone with a CD drive and copy the files to USB. Try finnding the product website to see if you can download drivers from there.

[Shadow_Storm56]

5 minutes ago, Windows7ge said:

I don't have a direct solution but about the lack of CD drive. If you go to the manufacturers website for the BT adapter you bought and look up its page you should be able to find the latest driver to download (usually a .exe file) then you can install the driver without the CD.

Nexxtech dosen't even seem to have a website..... 

[Windows7ge]

3 minutes ago, Shadow_Storm56 said:

Nexxtech dosen't even seem to have a website..... 

Do you have a model number for the adapter you could give me?

[NumLock21]

Return it and buy one with better support.

What board do you have?

[Shadow_Storm56]

5 hours ago, NumLock21 said:

Return it and buy one with better support.

What board do you have?

Rog rampage 10, but the bluetooth does not work with it's internal bluetooth or with a dongle... espeicaly since I can't find the drivers for the dongle/adapter

[NumLock21]

5 hours ago, Shadow_Storm56 said:

Rog rampage 10, but the bluetooth does not work with it's internal bluetooth or with a dongle... espeicaly since I can't find the drivers for the dongle/adapter

Download driver from Asus website even the generic ones should work. Update motherboard bios.

[Shadow_Storm56]

4 hours ago, NumLock21 said:

Download driver from Asus website even the generic ones should work. Update motherboard bios.

Both of thoes things have done nothing :*(

[NumLock21]

3 hours ago, Shadow_Storm56 said:

Both of thoes things have done nothing :*(

What are you trying to connect?

How are you connecting?

What OS are you using?

[Shadow_Storm56]

2 hours ago, NumLock21 said:

What are you trying to connect?

How are you connecting?

What OS are you using?

Anything, at all, there are multiple bluetooth devices that will connect to any other device but my pc detects no bluetooth devices at all and it is Windows 10

[NumLock21]

1 hour ago, Shadow_Storm56 said:

Anything, at all, there are multiple bluetooth devices that will connect to any other device but my pc detects no bluetooth devices at all and it is Windows 10

Try from the classic control panel not the new one.

 

[Shadow_Storm56]

It just shows that it's searching for bluetoothe devices...  but finds none 

4 hours ago, NumLock21 said:

Try from the classic control panel not the new one.

 

 

[NumLock21]

7 minutes ago, Shadow_Storm56 said:

It just shows that it's searching for bluetoothe devices...  but finds none 

 

So you have installed the Bluetooth driver for your board?

Go to DM and post a screen shot of your bluetooth controller. 

[Shadow_Storm56]

I installed it and Uninstalled it like 5 times..... no results. Not sure why it is being such a pain.

2 minutes ago, NumLock21 said:

So you have installed the Bluetooth driver for your board?

Go to DM and post a screen shot of your bluetooth controller. 

 

[NumLock21]

1 minute ago, Shadow_Storm56 said:

I installed it and Uninstalled it like 5 times..... no results. Not sure why it is being such a pain.

 

post screenshot of your bluetooth controller in device manager.

[Shadow_Storm56]

 

 

I installed the asus driver many times and this is the result each time 

[Shadow_Storm56]

2 hours ago, NumLock21 said:

post screenshot of your bluetooth controller in device manager.

Helps if I tag you 

[NumLock21]

1 hour ago, Shadow_Storm56 said:

 

 

I installed the asus driver many times and this is the result each time 

 So no brand on the Bluetooth adapter, just a generic name. Hmm.. I'll have to double check on my board to see what it is, I remember it was Atheros after installing the drivers for it. But, I have a X99 Deluxe not the Rampage V Edition 10. I doubt Asus will swap the wifi/bt combo module between these boards. What I meant was, I believe it's the same wifi/bt module used on the X99 Deluxe/II and Rampage V Edition 10.

 

[Shadow_Storm56]

2 hours ago, NumLock21 said:

 So no brand on the Bluetooth adapter, just a generic name. Hmm.. I'll have to double check on my board to see what it is, I remember it was Atheros after installing the drivers for it. But, I have a X99 Deluxe not the Rampage V Edition 10. I doubt Asus will swap the wifi/bt combo module between these boards. What I meant was, I believe it's the same wifi/bt module used on the X99 Deluxe/II and Rampage V Edition 10.

 

I reinstalled and uninstalled and i get this every time, I used the driver from the asus page for this board. 

[NumLock21]

1 hour ago, Shadow_Storm56 said:

I reinstalled and uninstalled and i get this every time, I used the driver from the asus page for this board. 

Found out that Atheros Bluetooth was the module used in my netbook and not my desktop. On my desktop, in device manager, it has the exact same "Bluetooth USB Module" and "Broadcom 802.11ac Network Adapter". Checking out that "Bluetooth USB Module" in details shows that, it's also by Broadcom. So I'm assuming 95% that the module in your board is the same as the in my board.

Try this and see if it works

1. Download Bluetooth driver from the link below. Select Windows 10 64bit. The Bluetooth driver is only 29.82MB

https://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/

2. Go to device manager and uninstall "Bluetooth USB Module"

3. Restart

4. Double check the wifi/bt antenna that came with your board is firmly plugged in.

5. Install the Bluetooth USB driver you have just downloaded

6. Click start, settings, devices, and left side bluetooth

7. Turn Bluetooth ON

8. Turn device you want to connect on as well as its bluetooth

Move the antenna to a different position and see if that helps

 

 

[Shadow_Storm56]

10 hours ago, NumLock21 said:

Found out that Atheros Bluetooth was the module used in my netbook and not my desktop. On my desktop, in device manager, it has the exact same "Bluetooth USB Module" and "Broadcom 802.11ac Network Adapter". Checking out that "Bluetooth USB Module" in details shows that, it's also by Broadcom. So I'm assuming 95% that the module in your board is the same as the in my board.

Try this and see if it works

1. Download Bluetooth driver from the link below. Select Windows 10 64bit. The Bluetooth driver is only 29.82MB

https://www.asus.com/us/Motherboards/X99DELUXE/HelpDesk_Download/

2. Go to device manager and uninstall "Bluetooth USB Module"

3. Restart

4. Double check the wifi/bt antenna that came with your board is firmly plugged in.

5. Install the Bluetooth USB driver you have just downloaded

6. Click start, settings, devices, and left side bluetooth

7. Turn Bluetooth ON

8. Turn device you want to connect on as well as its bluetooth

Move the antenna to a different position and see if that helps

 

 

Lets just forget this ever happend....... I thught the asus little antenna dongle was just for wifi....so I did not have it attached......So bluetooth works now.... I feel like a dumb, but hey thanks for the help!

[Shadow_Storm56]

 

12 hours ago, Shadow_Storm56 said:

I reinstalled and uninstalled and i get this every time, I used the driver from the asus page for this board. 

Never happend..... lol

[Guest]

23 minutes ago, Shadow_Storm56 said:

 

Never happend..... lol

You can't delete it

[Shadow_Storm56]

7 hours ago, Factory OC said:

You can't delete it

In reality nothing can be deleted.