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internet kicks out at 3am

ANONYMOUS_POTATO

Ok so i can't figure this out. Every night at exactly at 3am my internet kicks out and stays off for 4-8 minutes. Any answers.

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3 minutes ago, ANONYMOUS_POTATO said:

Ok so i can't figure this out. Every night at exactly at 3am my internet kicks out and stays off for 4-8 minutes. Any answers.

3AM Is the Devil's hour.

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did you check the lease time?

it sounds like the lease time expires at 3AM and it just takes awhile to restart/refresh it

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1 minute ago, lewdicrous said:

did you check the lease time?

it sounds like the lease time expires at 3AM and it just takes awhile to restart/refresh it

That could be it. But this never happened up till 2 weeks ago

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14 minutes ago, ANONYMOUS_POTATO said:

That could be it. But this never happened up till 2 weeks ago

do you have an old router?

sometimes old routers tend to "break down".. that's what i noticed from experience anyways

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could be maintenance time ,

every now and then here when nobody is on the line its out for like 15 minutes usually at 3~4am

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Maybe your parents are trolling you 

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on BT in the UK they run a firmware updater that pings the routers at a scheduled time each day to make sure it's up to date for some people this makes their internet cut out for a minute as the router reboots 

I lurk a lot

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3 hours ago, lewdicrous said:

do you have an old router?

sometimes old routers tend to "break down".. that's what i noticed from experience anyways

I'm pretty sure it is 

 

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Just now, ANONYMOUS_POTATO said:

I'm pretty sure it is 

 

look into it, if the router is very old then i'd recommend you get a new one (it'll have more life in it and the technology would be better). also check your lease time settings, make sure they are up to par

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Just now, lewdicrous said:

look into it, if the router is very old then i'd recommend you get a new one (it'll have more life in it and the technology would be better). also check your lease time settings, make sure they are up to par

I think we may have gotten a new one because we decided to upgrade our internet speed 

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It might have been (auto)updated. 

It can be the router is setup to reboot every day at 3am. 

Did you go in to your router yet to figure out the settings, because they might be not what you want it to be?

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Only one way to be sure. Call the ISP. They keep a status history of your modem. When it deregistrates and when it's back up. If its a good ISP, they will also keep an log of why the modem restarted. ... initiated for a firmware update or a network timeout. 

Ask them to check the neighbours modems and compare the timestamps.

Every day is a bit to much for a firmware update.

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