Dell Precision 5510 issues - refund or alternative laptops?

[jafico1]

Hi all,

A few months back, I ordered a Dell Precision 5510 for myself as a laptop. However, since then, it has developed a range of issues relating to power management (laptop wakes up randomly), it feels slow and choppy in operation, and now, the touchscreen does not work properly. I have already had three repairs, and I'm thinking of getting either a replacement or a full refund. 

 

Which out of these two options would be the best? In addition, if I was to get a refund, what replacement laptops would be suitable (for a budget of £1400)? I really like the 5510's specs, but I'm wary of getting another due to all of the issues I've had.

 

Many thanks for your help!

[samlc99]

What are you using the laptop for? Does your usage require a quadro graphics card and a Xeon processor?

 

I've been using the XPS 15 for the past 6 months without an issue.

I have the 1080p non-touchscreen, i7 6700HQ with the GTX 960M. It still feels as fast as the day I got it.

[jafico1]

The answer to that would be no - I could definitely live without a Quadro GPU and a Xeon, as I mainly use the laptop for tasks such as programming, light CAD (SketchUp) etc. I got the Precision as it was a great deal on Dell Outlet, and it worked out better value than the equivalent XPS 15. I would definitely consider one, but they're a little expensive at the moment