850 pro SSD win 10 clean install

[lanidrac776]

Ive been having issue win10 not finding my SSD and driver. Tried different sata.

Read somewhere i can change some settings in bios but i think it was for 950 m.2.
Not sure what to do now.

[TetraSky]

Does your bios even see the SSD at all?

[lanidrac776]

nope it doesnt

[Jay_JWLH]

Literally half an hour ago, someone had the same problem.

 

In the end, you need to be sure that you eliminate potential faults being the port, the motherboard, the cable, or even the software. Use a different cable on another computer, and it if it isn't showing then the SSD is probably faulty.

 

[m0k]

try the ssd in another system/hdd enclosure

[lanidrac776]

24 minutes ago, Jay_JWLH said:

Literally half an hour ago, someone had the same problem.

 

In the end, you need to be sure that you eliminate potential faults being the port, the motherboard, the cable, or even the software. Use a different cable on another computer, and it if it isn't showing then the SSD is probably faulty.

 

I didnt troubleshoot that far because its a hassle to open my laptop to acess drives sorry.

 

Switched my 840pro of my laptop and the 850pro from the new build.

 

New build bios doesnt detect 840pro

 

Laptop detect 850pro

 

Tried different sata cable and different sata cable.

 

Dead sata port on mobo or is there a setting i can try changing?

[Jay_JWLH]

7 minutes ago, lanidrac776 said:

I didnt troubleshoot that far because its a hassle to open my laptop to acess drives sorry.

 

Switched my 840pro of my laptop and the 850pro from the new build.

 

New build bios doesnt detect 840pro

 

Laptop detect 850pro

 

Tried different sata cable and different sata cable.

 

Dead sata port on mobo or is there a setting i can try changing?

It is really just a process of elimination.

So the laptop has no problem with another SSD. And it can't have been the cable either. And a known working computer won't even detect the SSD in the BIOS.

 

I guess that just means the SSD is bad. If it is under warranty in itself or as part of your computer, you should have it set right. I hope you haven't lost any important data.

[lanidrac776]

44 minutes ago, Jay_JWLH said:

It is really just a process of elimination.

So the laptop has no problem with another SSD. And it can't have been the cable either. And a known working computer won't even detect the SSD in the BIOS.

 

Nope the laptop can read the 840 and 850 just fine.

But the new build motherboard with different sata port and 2 different sata cable which came with the gigabyte z170n-wifi mobo doesnt detect neither the 840 or 850pro

Its still under warranty since i received it 5hrs hours ago through amazon. Im almost tempted to go out and buy a sata cable just to be sure the port are dead.

Some website say i could try to flash the mobo?

edit: phrasing

[colonel_mortis]

Moved to Troubleshooting