Booting problems

[nitroGen]

I recently built a new system from brand new parts, and when i try to boot, it freezes on "starting windows" screen and after waiting for about 10-20 seconds, it Bluescreens with the code "Machine_check_exception". However i can get into BIOS without any problem, but sometimes it also freezes randomly while in BIOS. Here is what i have found:

-It does not matter what i try to boot off of, even windows installer disk OR usb both crash, and the disk with windows boots fine on another computer.

-Its not the GPU. Same problems occur when using the iGPU with the Gpu out of the system.

-It should not be the RAM. All 16GB of the RAM is recognized in the bios, and i have tried using only 1 stick and usiong different slots. However i do not have extra DDR4 to test it with.

-I have also updated the mobo BIOS.

-Edit: Should not be an overheating problem, heatsink has been checked and temps are looking completely normal.

I also do not have any extra skylake motherboards or CPUs to test the parts with to determine is the CPU or mobo the problem.

I can't think of anything else than a faulty CPU or motherboard. Can anyone think of any other possibilities why i have thyis issue?

Parts list:

i5 6400

MSI B150M mortar arctic

ASUS GTX 1060 Dual

Corsair CX550M

Hyper 212X

Sandisk 128gb  SSD

Thank you in advance.

EDIT: Should i just RMA my CPU or mobo since they are brand new parts?

[Master Disaster]

That bsod usually indicates your CPU is overheating. Double check your cooling is connected properly, remove and re apply heat paste and remount etc.

 

What temp is showing in uefi?

[jools]

sorry to here this...

its an elimination problem/solution.... ie using different part/swapping to solve issue

 

if the crashes happen in bios as well when system is not fully booted it is most likely mobo issue

 

fyi

https://en.wikipedia.org/wiki/Machine-check_exception

 

is there any machine check numbers? on bsod

[nitroGen]

11 minutes ago, Master Disaster said:

That bsod usually indicates your CPU is overheating. Double check your cooling is connected properly, remove and re apply heat paste and remount etc.

 

What temp is showing in uefi?

uefi is only showing temps up to 30-40 and its not crashing if i stay in bios but immediately crashes when trying to boot indicating its not about temps, also i have reseated the cooler and the cpu both twice already.

[nitroGen]

14 minutes ago, jools said:

if the crashes happen in bios

To clarify it actually doesnt crash in bios but ONLY freezes.

 

15 minutes ago, jools said:

e using different part/swapping to solve issue

Aaand i dont have any other parts to test the hardware with.

[jools]

Just now, nitroGen said:

To clarify it actually doesnt crash in bios but ONLY freezes.

 

Aaand i dont have any other parts to test the hardware with.

is the freeze on bios temporary or require reboot

 

also post pic of bsod there maybe info other ltt people can diagnose 

[nitroGen]

1 minute ago, jools said:

is the freeze on bios temporary or require reboot

freeze in bios requires reboot, but also is quite rare maybe once in 5 times when i go to bios it freezes.

[Constant Failure]

You could check if your 4/8 pin for the CPU is properly attached? Although I'm not completely sure if you would be able to boot even into bios if it was not.

 

If you happen to have a local pc-store or microcenter or similar, you could ask for them to check if your mobo works with different PSU or the CPU works on a different board. Or the very least you can use a different stick of RAM.

[nitroGen]

5 minutes ago, Constant Failure said:

 

You could check if your 4/8 pin for the CPU is properly attached?

 

Also have taken it out and re-plugged.

 

5 minutes ago, Constant Failure said:

Or the very least you can use a different stick of RAM.

The problem is this is the only pc i have access to which uses DDR4.

[Master Disaster]

Just to eliminate it could you put all ram back into the machine then grab a copy of Memtest and let it run at least until one full pass has finished without error. That could take up to 12 hours.

 

Also what peripherals do you have attached? Got any old hardware like webcam or joysticks attached?

 

 

 

[nitroGen]

10 minutes ago, jools said:

also post pic of bsod there maybe info other ltt people can diagnose 

So when booting it gets stuck to the windows logo animation as you can see and after 10 seconds the BSOD

[Constant Failure]

2 minutes ago, nitroGen said:

Also have taken it out and re-plugged.

 

The problem is this is the only pc i have access to which uses DDR4.

What I tried to say is that if you take your pc to microcenter or any other pc component store I'm sure they will let you use one stick of ram to check if that is your problem.

[Master Disaster]

1 minute ago, nitroGen said:

So when booting it gets stuck to the windows logo animation as you can see and after 10 seconds the BSOD

Hang on a second, Win 7 might be your issue.

 

Could you grab a 10 ISO and try that please.

[nitroGen]

2 minutes ago, Master Disaster said:

Also what peripherals do you have attached?

Only monitor, keyboard and mouse

[nitroGen]

Just now, Master Disaster said:

Could you grab a 10 ISO and try that please.

At first I used win10; this is a brand new pc, built yesterday. Same thing.

[nitroGen]

OK so for clarification; all windows install media will crash as well so i cant even boot to USB win10 installer, it will crash. This is why came to the conclusion of faulty CPU or mobo

[nitroGen]

5 minutes ago, Master Disaster said:

 

Just to eliminate it could you put all ram back into the machine then grab a copy of Memtest and let it run at least until one full pass has finished without error. That could take up to 12 hours.

 

There is no way i can think of how to run memtest...

[Master Disaster]

24 minutes ago, nitroGen said:

At first I used win10; this is a brand new pc, built yesterday. Same thing.

Hmmm OK then, well the usual causes for this in order of likelihood are

 

1) Overheating CPU

2) Bad RAM

3) Windows trying to load an outdated driver for modern hardware or trying to load a modern driver for older hardware.

 

You've eliminated 1 & 3 so its back to RAM, insert all your RAM & run Memtest until one full pass has finished.

[Master Disaster]

3 minutes ago, nitroGen said:

There is no way i can think of how to run memtest...

Do you have a USB flash drive?

 

Download it and use Rufus to burn it to your drive then boot from it. If your using uefi boot mode just get the uefi version and drop all the files to USB and boot from it.

 

You can get Hirens or even some Linux Live CDs too.

[nitroGen]

1 minute ago, Master Disaster said:

Download it and use Rufus to burn it to your drive then boot from it.

I would bet that i wouldnt be able to voot from it either bc i cant boot off of win installer usb or disk either

[Master Disaster]

3 minutes ago, nitroGen said:

I would bet that i wouldnt be able to voot from it either bc i cant boot off of win installer usb or disk either

It should be OK as it is a very small app that requires no drivers to operate. Its designed to work on systems that are having issues.

 

If you can't run memtest then the system is broken beyond anything you can reasonably fix yourself anyway (without a 2nd board, CPU and ram to test with)

[Master Disaster]

Have you ever tried removing the GPU and booting from the igpu?

[nitroGen]

1 minute ago, Master Disaster said:

 

Have you ever tried removing the GPU and booting from the igpu?

 

In my original post i said that i eliminated that as well. I am using iGPU

[Master Disaster]

1 minute ago, nitroGen said:

In my original post i said that i eliminated that as well. I am using iGPU

OK, give memtest a try and see if it still freezes, if so then I'm afraid your off to a local PC store to get this one resolved.

[nitroGen]

7 minutes ago, Master Disaster said:

OK, give memtest a try and see if it still freezes, if so then I'm afraid your off to a local PC store to get this one resolved.

Yea ill do the memtest now