MX Master -- anyone having side wheel issues?

[armaneo]

Sorry if this isn't the appropriate place to post this.  Logitech's so-called "forums" are garbage.

 

* * *

 

I bought the Logitech MX Master after hearing about them on one of the LTT videos.  I needed a solid office mouse that was as good as my primary mouse, namely, the greatest of all time (for non-gaming) the MX Revolution, which I've been using forever.  Unfortunately, the Master doesn't hold a candle to the Revolution.  No charging cradle, no spring back side wheel, no side wheel click, no lateral click on primary wheel, absolute shit fwd/back buttons, etc.  But I digress.

 

The real issue: Is anyone experiencing intermittent responsiveness with the side scroll wheel?  I have it set to volume up and down, but it only works about 60% of the time.  For example, when I'm watching YouTube in Chrome, 40% of the time that I scroll the side wheel, nothing happens.  But, if I bring the mouse pointer outside of the Chrome window, it will immediately start working.  Other mice, including the Revolution, have no such issues.  Any idea why this is happening?  Is it possible that the mouse is defective?

[dizmo]

I haven't had any trouble with mine.