DESPERATELY NEED HELP

[BraytonH]

Hello, everyone. I've found myself in a pickle. 

 

So today, I got this video card for my PC:

https://www.amazon.com/dp/B01I5O5AP2/?tag=linus21-20&th=1

 

I opened it up, and found this little guy in the box when I pulled out the card. A photo is included with this post of it, it's like a little black rectangle. Another picture included will show where it looks like it might have come off. 

 

So anyway, I plugged it into my PC and booted it up. Everything turned on, including the card, and at first I connected to the new video card. 

 

Originally I was running on integrated graphics, so this is my first video card.

 

the monitor wouldn't receive any signals, also the keyboard wouldn't turn on. For some reason, the mouse did though.

 

so now, I feel like I've tried everything. I just don't know what the problem is. Please don't let my mother board be shot, this would be the second one I've had to replace. 

 

ANY RESPONSE APPRECIATED

 

[azb_]

Did you break it? If not, could you return it back to amazon as DOA or something?

[EminentSun]

If you are comfortable trying to fix it yourself, check your warranty first in case you make things worse. Otherwise RMA it, if it was broken in shipping you will certainly be under warranty.

[Enderman]

1) you plugged your GPU into a PC when it was obviously missing a component?? WHY???

 

2) did you try using integrated graphics again instead of the GPU?

 

3) why would it be your motherboard? what does your motherboard have to do with any of this? I thought you're talking about your GPU?

[BraytonH]

12 minutes ago, Enderman said:

1) you plugged your GPU into a PC when it was obviously missing a component?? WHY???

 

2) did you try using integrated graphics again instead of the GPU?

 

3) why would it be your motherboard? what does your motherboard have to do with any of this? I thought you're talking about your GPU?

1. I looked it up, and mistakenly read that it might be a transistor which apparently doesn't matter very much if lost, so that's why I tried plugging it back in. 

 

2. Yes, I did try. Nothing happened, but the PC still turned on. The monitor and keyboard still didn't work.

 

3. I though maybe the graphics card could kill the mobo if plugged in. I'm pretty scared right now.

[Enderman]

1 minute ago, BraytonH said:

1. I looked it up, and mistakenly read that it might be a transistor which apparently doesn't matter very much if lost, so that's why I tried plugging it back in. 

 

2. Yes, I did try. Nothing happened, but the PC still turned on. The monitor and keyboard still didn't work.

 

3. I though maybe the graphics card could kill the mobo if plugged in. I'm pretty scared right now.

So you thought the GPU can kill the motherboard, and you still plugged it in??

Btw that's not a transistor.

[BraytonH]

6 minutes ago, Enderman said:

So you thought the GPU can kill the motherboard, and you still plugged it in??

Btw that's not a transistor.

No, I thought that after do all of this. 

Do you know why my monitor wouldn't be working?

[Enderman]

4 minutes ago, BraytonH said:

No, I thought that after do all of this. 

Do you know why my monitor wouldn't be working?

Have you tested it with a different PC?

[BraytonH]

4 minutes ago, Enderman said:

Have you tested it with a different PC?

No, but I did try my PC with a VGA monitor and nothing showed up. I was using my PC perfectly fine earlier, until I tried using the card.

[Enderman]

Just now, BraytonH said:

No, but I did try my PC with a VGA monitor and nothing showed up. I was using my PC perfectly fine earlier, until I tried using the card.

Well it definitely looks like the card damaged something.

The only way to find out what is trial and error, test the screen with a different PC, or test a different screen, etc...

[BraytonH]

19 minutes ago, Enderman said:

Well it definitely looks like the card damaged something.

The only way to find out what is trial and error, test the screen with a different PC, or test a different screen, etc...

Oh my goodness, this is awful news. What should I even do? I can't afford to get any new parts and I need this PC.

[sazrocks]

1 hour ago, BraytonH said:

Oh my goodness, this is awful news. What should I even do? I can't afford to get any new parts and I need this PC.

Just rma the card, you should have done this in the first place when you saw the damage.

[BraytonH]

2 hours ago, sazrocks said:

Just rma the card, you should have done this in the first place when you saw the damage.

No you see, I noticed the damage after I realized the card wasn't working and thought to myself of the possibility of my motherboard being shorted out by the faulty card.