I need some Tech Help.

[EnoughCarrots]

Hello,

I recently got my brothers old components, and 4 of my USB3.0 Ports on the back of the PC don't work, I have an Asus Z87-Pro Motherboard and I know that when he was using the parts all ports worked, i'm pretty sure its a driver issue but I can't find the Asmedia USB3.0 drivers, is there any other driver i could install for them to work? also the Asmedia Drivers stop at Win8.1

 

If any of you guys could help that'd be great, I have read many forums out there but none of them helped with my problem, they just strayed into diffrerent motherboards. 

[Canada EH]

What O/S?

 

4 minutes ago, EnoughCarrots said:

Hello,

I recently got my brothers old components, and 4 of my USB3.0 Ports on the back of the PC don't work, I have an Asus Z87-Pro Motherboard and I know that when he was using the parts all ports worked, i'm pretty sure its a driver issue but I can't find the Asmedia USB3.0 drivers, is there any other driver i could install for them to work? also the Asmedia Drivers stop at Win8.1

 

If any of you guys could help that'd be great, I have read many forums out there but none of them helped with my problem, they just strayed into diffrerent motherboards. 

 

[EnoughCarrots]

22 hours ago, Canada EH said:

What O/S?

 

 

I have Windows 10 64-bit.

[TheProfessionalAmateurs]

All of the drivers that you need should be on Asus' website. https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/ A power surge could have possibly blown out the usb ports on the back, but that's fairly unlikely.

[EnoughCarrots]

Just now, TheProfessionalAmateurs said:

All of the drivers that you need should be on Asus' website. https://www.asus.com/Motherboards/Z87PRO/HelpDesk_Download/ A power surge could have possibly blown out the usb ports on the back, but that's fairly unlikely.

I got the Parts 2-3 days ago, they have power to them, just don't read anything.

[WoodenMarker]

Like @TheProfessionalAmateurs said, you should be able to find the usb 3.0 drivers on the motherboard website. 

[EnoughCarrots]

1 minute ago, WoodenMarker said:

Like @TheProfessionalAmateurs said, you should be able to find the usb 3.0 drivers on the motherboard website. 

I've already checked Asus, i didnt find any Win10 64bit USB drivers.

[WoodenMarker]

3 minutes ago, EnoughCarrots said:

I've already checked Asus, i didnt find any Win10 64bit USB drivers.

It's under the support tab in Chipset files. http://dlcdnet.asus.com/pub/ASUS/misc/utils/MEI_V11_0_0_1155_20150709_WHQL_1-5M.zip?_ga=1.226260570.1510463321.1473378248

[EnoughCarrots]

11 minutes ago, WoodenMarker said:

It's under the support tab in Chipset files. http://dlcdnet.asus.com/pub/ASUS/misc/utils/MEI_V11_0_0_1155_20150709_WHQL_1-5M.zip?_ga=1.226260570.1510463321.1473378248

I don't see anything in there. I might just be a little slow, could you Elaborate what exactly I should do?

[PolosElite23]

Here. Did it step by step using pictures.

Getting your driver.pdf

[EnoughCarrots]

19 hours ago, PolosElite23 said:

Here. Did it step by step using pictures.

Getting your driver.pdf

Thank you!

[EnoughCarrots]

21 hours ago, PolosElite23 said:

Here. Did it step by step using pictures.

Getting your driver.pdf

So, i followed your steps and installed/repaired the drivers, but it didn't fix my problem, any other ideas?