BenQ XL2430T

[SmilesRising]

i bought this monitor a month ago and i haave a question about the audio jacks on the side of the monitor... How do i use them? 

[VictorianReaper]

6 minutes ago, smiles rising said:

i bought this monitor a month ago and i haave a question about the audio jacks on the side of the monitor... How do i use them? 

plug in  your peripherals

[SmilesRising]

Just now, VictorianReaper said:

plug in  your peripherals

no that doesnt work.. ive tried that already.

[VictorianReaper]

Just now, smiles rising said:

no that doesnt work.. ive tried that already.

goto playback devices and select  your monitor after you plug them in

[SmilesRising]

1 minute ago, VictorianReaper said:

goto playback devices and select  your monitor after you plug them in

doesnt work either

[TriviaBeast]

Is the USB cable from the PC to the monitor plugged in?

[SmilesRising]

On 2016-08-03 at 10:02 PM, TriviaBeast said:

Is the USB cable from the PC to the monitor plugged in?

yes

[TriviaBeast]

On 8/6/2016 at 4:22 PM, smiles rising said:

yes

Have you downloaded the special BenQ software?  I believe that had some audio settings in it when I tried it.  It's called Display Pilot and it sorta sucks.  I had to use a Reddit mirror to download it because BenQ's site only wanted to give me 1mbps or so, as in 1 mega BIT per second.

 

Sorry, I assumed USB would carry the audio but only an HDMI or DP cable works.  If you are using the included DVI-D, that will not work.

[SmilesRising]

42 minutes ago, TriviaBeast said:

Have you downloaded the special BenQ software?  I believe that had some audio settings in it when I tried it.  It's called Display Pilot and it sorta sucks.  I had to use a Reddit mirror to download it because BenQ's site only wanted to give me 1mbps or so, as in 1 mega BIT per second.

 

Sorry, I assumed USB would carry the audio but only an HDMI or DP cable works.  If you are using the included DVI-D, that will not work.

so if i use hdmi, it will work?

[TriviaBeast]

1 hour ago, smiles rising said:

so if i use hdmi, it will work?

You will lose 144hz, though.  Pick up a VESA certified Displayport cable for the best of both worlds.  I assumed USB would work but it doesn't when I tried it on mine.

 

https://www.amazon.com/Accell-B142C-007B-UltraAV-DisplayPort-Locking/dp/B0098HVZBE

 

$20 USD for a good one.

 

Don't go cheap on the cable as many, many users report issues with non standard DisplayPort cables.