Mother board help

[masterkickass7]

I am fixing a friends pc while he is on vaca his mobo is a asrock 970m pro 3 and it will not put out sound even with the sound card that came with the wireless card I got a sound card (old rig) and it still won't put out sound idk? 

[BlueChinchillaEatingDorito]

Search for Device Manager in the start menu and open it. Expand Sound, video and game controllers. Do you see your audio devices listed there? Is there anything listed in Other Devices as Unknown Devices? If so, go to Asrock's website to download and install the latest drivers for your board, I've posted the link below. Just select the correct operating system and architecture.  

 

Asrock Drivers and Utilities: 

Click Here

[swordsman247]

Maybe the default playback device is set wrong?

[masterkickass7]

On 7/20/2016 at 2:22 PM, BlueChinchillaEatingDorito said:

Search for Device Manager in the start menu and open it. Expand Sound, video and game controllers. Do you see your audio devices listed there? Is there anything listed in Other Devices as Unknown Devices? If so, go to Asrock's website to download and install the latest drivers for your board, I've posted the link below. Just select the correct operating system and architecture.  

 

Asrock Drivers and Utilities: 

Click Here

try'd those drivers don't work

[masterkickass7]

I am fixing a friends pc while he is on vaca his mobo is a asrock 970m pro 3 and it will not put out sound even with the sound card that came with the wireless card I got a sound card (old rig) and it still won't put out sound i've tried the 970m pro 3 drivers they don't work

[ARikozuM]

1 minute ago, masterkickass7 said:

I am fixing a friends pc while he is on vaca his mobo is a asrock 970m pro 3 and it will not put out sound even with the sound card that came with the wireless card I got a sound card (old rig) and it still won't put out sound i've tried the 970m pro 3 drivers they don't work

Right click on the sound icon and check the active speakers.

[masterkickass7]

1 hour ago, ARikozuM said:

Right click on the sound icon and check the active speakers.

says there is headphones connected but In have a speaker hooked up still no sound 

[ARikozuM]

Just now, masterkickass7 said:

says there is headphones connected but In have a speaker hooked up still no sound 

You have to select one of the sound devices, right-click, and set to active.

And you've downloaded the drivers from the manufacturer?

[masterkickass7]

1 hour ago, ARikozuM said:

You have to select one of the sound devices, right-click, and set to active.

And you've downloaded the drivers from the manufacturer?

no it won't detect a speaker trying to fix this for days

[ARikozuM]

Just now, masterkickass7 said:

no it won't detect a speaker trying to fix this for days

Hmm...

 

Are you hearing sound through a headset?

[masterkickass7]

1 hour ago, ARikozuM said:

Hmm...

 

Are you hearing sound through a headset?

no the closest i've gotten is getting static on one speaker 

[ARikozuM]

4 minutes ago, masterkickass7 said:

no the closest i've gotten is getting static on one speaker 

Right click the Windows icon and go to "device manager". Check audio devices.

[masterkickass7]

2 minutes ago, ARikozuM said:

Right click the Windows icon and go to "device manager". Check audio devices.

 

[masterkickass7]

3 minutes ago, ARikozuM said:

Right click the Windows icon and go to "device manager". Check audio devices.

here got image of it

[ARikozuM]

Click Realtek and check the driver version with the current version. If you're able, roll back.

 

If not: Delete the Realtek HD. Reinstall.

[masterkickass7]

3 minutes ago, masterkickass7 said:

here got image of it

 

[ARikozuM]

Click Realtek and check the driver version with the current version. If you're able, roll back.

 

If not: Delete the Realtek HD. Reinstall.

[masterkickass7]

9 minutes ago, ARikozuM said:

Click Realtek and check the driver version with the current version. If you're able, roll back.

 

If not: Delete the Realtek HD. Reinstall.

progress

[W-L]

Please refrain from making multiple posts of the same topic.

 

-Topics Merged- 

[masterkickass7]

1 hour ago, ARikozuM said:

Click Realtek and check the driver version with the current version. If you're able, roll back.

 

If not: Delete the Realtek HD. Reinstall.

detecting issue but no fix