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Updating Profile Pic gives error.

PokeCatz
By PokeCatz
in Forum Bugs and Issues
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Go to solution Solved by colonel_mortis,
1 hour ago, PokeCatz said:

Yes, I'm uploading a gif. The error happens right after the error appears.

Unfortunately, that is an issue with the image library that we use, and it isn't something that we can easily change (the alternative is not allowing gif uploads at all). You can solve it by using a smaller image, though you seem t have sorted it out now.

Posted

Every time I adjust the "handles" on my photo and click save I get error 500 on chrome. I've tried this on two completely different wi-fi networks so it's definitely a linustechtips.com issue.

OS: Windows 10 Home 64-bit

Browser: Chrome 51.0.2704.84 m (64-bit)

 

 

error 500.JPG

CPU: Intel Core i7 3770 @ 3.91 GHz RAM: G.Skill 4x4GB 2133Mhz DDR3 GPU: AMD HD 7970 3GB SSD: Samsung 840 Evo 500GB PSU: Corsair HX620W  Motherboard: Gigabyte Z68X-UD3H-B3 Case: Phanteks P400 Tempered Glass (Black) Monitor: Dell P2412H, Dell 2012H Keyboard: Razer BlackWidow Ultimate Classic Mouse: Logitech G203 Prodigy HDD: WD Black 3TB

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https://linustechtips.com/topic/608461-updating-profile-pic-gives-error/
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5 hours ago, colonel_mortis said:

Are you trying to upload a gif by any chance? And does it take a long time before the error appears?

Yes, I'm uploading a gif. The error happens right after the error appears.

CPU: Intel Core i7 3770 @ 3.91 GHz RAM: G.Skill 4x4GB 2133Mhz DDR3 GPU: AMD HD 7970 3GB SSD: Samsung 840 Evo 500GB PSU: Corsair HX620W  Motherboard: Gigabyte Z68X-UD3H-B3 Case: Phanteks P400 Tempered Glass (Black) Monitor: Dell P2412H, Dell 2012H Keyboard: Razer BlackWidow Ultimate Classic Mouse: Logitech G203 Prodigy HDD: WD Black 3TB

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1 hour ago, PokeCatz said:

Yes, I'm uploading a gif. The error happens right after the error appears.

Unfortunately, that is an issue with the image library that we use, and it isn't something that we can easily change (the alternative is not allowing gif uploads at all). You can solve it by using a smaller image, though you seem t have sorted it out now.

HTTP/2 203

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