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Asus r7 360 OC V2

Hello im Raymond, and im a owner of a ASUS AMD R7 360 OC V2 graphics card. I made a post before trying to figure out thy the card was overeating at idle, but after reinstalling windows, it idles around 40-45 c. Now im having the problem of the card reaching 104 c when gaming. the game im playing is calles "steel ocean". not a super graphically intensive title but still can stress intel hd graphics. Ive had the card for almost 2 months. ive cleaned the card with compressed air, and made sure all the connections are good... why is my gpu getting so hot?? i have pretty good airflow, 2 exhaust 120mm fans and 2 intake 120mm fans.

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what's the temperature in the room?

desktop

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r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

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HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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2 minutes ago, Cyracus said:

what's the temperature in the room?

68-70 F    20-21 c

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I suspect it's reading it wrong, or...  you need to reapply some thermal paste.

 

That is SUPER hot.... you should never see that. You'd think it would shut off before seeing those temps.

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5 minutes ago, alphaproject said:

I suspect it's reading it wrong, or...  you need to reapply some thermal paste.

 

That is SUPER hot.... you should never see that. You'd think it would shut off before seeing those temps.

it shuts off my computer when it reaches 103-104 c. and my cpu does perfectly fine, a fx 6300 @ 3.8 ghz never goes over 60 c

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Make sure the fans are running properly and speeding up under load. I'd be surprised if it was a thermal compound issue unless you took it apart and didn't apply fresh stuff, it's barely a year old card

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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1 minute ago, Cyracus said:

Make sure the fans are running properly and speeding up under load. I'd be surprised if it was a thermal compound issue unless you took it apart and didn't apply fresh stuff, it's barely a year old card

ive checked all fans, both fans on the gpu are spinning, tho at certain rpms you can hear a slight hum, i believe thats because they are fluid bearing fans. Ive even made a super agressive fan curve and underclocked the card as low as gpu tweak II lets me and it still overheats

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well, fresh thermal compound couldn't hurt if you feel you can take it apart yourself (there's likely video guides online) just remember you can use a lot, won't hurt performance, but too little will be bad 

 

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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10 minutes ago, Cyracus said:

well, fresh thermal compound couldn't hurt if you feel you can take it apart yourself (there's likely video guides online) just remember you can use a lot, won't hurt performance, but too little will be bad 

 

ive seen this video before Jayztwocents pretty awesome. The only problem i have is I cant find any videos to take off the cooler of the 360 specifically, even thogh it seems as if only 4 screws hold the cooler on to the pcb. I also dont know if taking off the cooler will void the warranty i have for the card. i just dont want to send it off and wait 6 weeks (basically my whole summer, im a high school student) to get it back

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I've heard that most manufacturers aren't too worried about it as long as you don't physically break it and get it put back together, I mean what are they gonna do, a mineralogical test to determine if you replaced the thermal compound? just make sure the metal bracket isn't attached to both parts and look very closely for screws, but looking at pictures I'm pretty sure you have to remove the metal bracket

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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10 minutes ago, Cyracus said:

I've heard that most manufacturers aren't too worried about it as long as you don't physically break it and get it put back together, I mean what are they gonna do, a mineralogical test to determine if you replaced the thermal compound? just make sure the metal bracket isn't attached to both parts and look very closely for screws, but looking at pictures I'm pretty sure you have to remove the metal bracket

do you mean the bracket that holds the display ports? and i see 4 screws from the pic, at the moment i dont have thermal paste and am not near my computer

ASUS-R7-260-5.jpg

R7360-OC-2GD5_2D_500.png

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yeah, the ones on either side of the display ports and should be 2 black screws by the hdmi and display ports, there's probably a few screws in the fins helping to secure the heatsink to the board so you'd have to give it a good look over from every angle, and then there's the thermal pads which have a decent grip so you're gonna have to pull a bit, might feel like you missed a screw or 2 so that's why I'm suggesting looking at it so closely, because if it is screwed down and you try to yank it off then it'll definitely void your warranty. It's more of a tedious task than a difficult one

desktop

Spoiler

r5 3600,3450@0.9v (0.875v get) 4.2ghz@1.25v (1.212 get) | custom loop cpu&gpu 1260mm nexxos xt45 | MSI b450i gaming ac | crucial ballistix 2x8 3000c15->3733c15@1.39v(1.376v get) |Zotac 2060 amp | 256GB Samsung 950 pro nvme | 1TB Adata su800 | 4TB HGST drive | Silverstone SX500-LG

HTPC

Spoiler

HTPC i3 7300 | Gigabyte GA-B250M-DS3H | 16GB G Skill | Adata XPG SX8000 128GB M.2 | Many HDDs | Rosewill FBM-01 | Corsair CXM 450W

 

 

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18 minutes ago, Cyracus said:

yeah, the ones on either side of the display ports and should be 2 black screws by the hdmi and display ports, there's probably a few screws in the fins helping to secure the heatsink to the board so you'd have to give it a good look over from every angle, and then there's the thermal pads which have a decent grip so you're gonna have to pull a bit, might feel like you missed a screw or 2 so that's why I'm suggesting looking at it so closely, because if it is screwed down and you try to yank it off then it'll definitely void your warranty. It's more of a tedious task than a difficult one

i will look into this thank you for the help and suggestions :D hopefully i can get it to work without shipping it back to asus for repair

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okay so instead of taking the card apart what ive done is install 2 extra fans on my pc, one in the front to help the other 2 intakes, and one on the bottom of my pc case in an opening to pull air up and blow directly on to the gpu. The temps are on the screenshot.

 

DOOM 2016 1080p @ low-medium settings on both

LOWEST CLOCKS POSSIBLE ON GPU TWEAK II

 

before fans test- 104 c and shutdown right at end of match.

after new fans test- reached 92 C for a second but averaged 91 c

 

still super hot for this gpu, i will switch to NVIDIA for now on lol

c.png

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