Jump to content

Windows had to shut down?

Toasted Waffles
By Toasted Waffles
in Operating Systems
 Share
Posted

I've built my parents a gaming rig since my dad plays games. However the PC will once in a while just turn off only in sleep mode and then wake up with the message "Windows has unexpected shut down" or something along those lines. I'll list the specs below and sometimes the PC will turn back on from sleep and the system will be running but the monitor will not responded saying "no input detected". 

 

This is the error that it says -

 

092713-4171-01.dmp
sysdata.xml
MEMORY.DMP
WERInternalMetadata.xml
 
Specs -
 
Windows 8 64bit
Core i7 4770K
Corsair H110
Corsair Vengeance Pro 16GB 1600mhz
Seasonic 850 Watt Platnium, Haswell certified
Wd 2tb storage
Samsung 128GB SSD 840 Pro
Evga Gtx 770 ACX Cooler (stock cooler)
 
Spoiler

Project Casper - Glass Tubing Build

Ryzen 9 5905x     |    Gigabyte Aorus Extreme X570    |   Strix 3090

GSkill 64gb 4000mhz   |    EVGA 1600T psu     |      3x Samsung 980 Pro NVME 1tb Raid 0 

  4 x Crucial MX500 2tb raid 0   |    Glass Hard Line Tubing  - EKWB Blocks 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

maybe upload us the BSOD dump?

 

Edit just googled dat error symptoms.. a few people are having problems when using Macros from any Razer Product. Do you own one at this PC? If so, dont use the Macros and see if it still crashes.. if it doesnt, reinstall the Razer drivers, or maybe even windows.

 

If it still crashes, you may upload us the DUMP files created by Windows.

CPU: Intel i7 4790K @4.8GhZ  CPU Cooler: Be Quiet! Dark Rock Pro 2  Motherboard: Gigabyte Z97 UD3H  GPU: Asus ROG RX 480 8G OC Memory: 32GB Gskill Ares 2400Mhz  Storage: 2x Crucial M4 512GB SSD (raid0)  / 1TB Seagate FireCuda SSHD Case: Phanteks Enthoo Evolv ATX PSU: EVGA SuperNOVA P2 750W  Operating System: Windows 10 Enterprise LTSB (64 bit) Other: NZXT Hue+ LED Controller with 8 LED Strips for desk and PC lighting

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

maybe upload us the BSOD dump?

 

Edit just googled dat error symptoms.. a few people are having problems when using Macros from any Razer Product. Do you own one at this PC? If so, dont use the Macros and see if it still crashes.. if it doesnt, reinstall the Razer drivers, or maybe even windows.

 

If it still crashes, you may upload us the DUMP files created by Windows.

No razer products on this machine, only a wireless keyboard and mouse.

Spoiler

Project Casper - Glass Tubing Build

Ryzen 9 5905x     |    Gigabyte Aorus Extreme X570    |   Strix 3090

GSkill 64gb 4000mhz   |    EVGA 1600T psu     |      3x Samsung 980 Pro NVME 1tb Raid 0 

  4 x Crucial MX500 2tb raid 0   |    Glass Hard Line Tubing  - EKWB Blocks 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

I googled the issue as well and it seems that a lot of people are saying it may be due to specific drivers. Some have said try updating drivers and maybe you could reinstall your graphics drivers. Hope this helps!

CPU: Intel Core i5 4670K | CPU Cooler: Coolermaster Hyper 212 Evo | Motherboard: Asus Z87 PRO | Ram: Corsair Vengence 8GB DDR3 | Graphics Card: Asus GTX 670 Direct CU II OC | SSD: 128GB Samsung 840 Evo  | HDD: 2TB Seagate Barracuda 


Case: CM Storm Scout 2 | Monitor: 2x LG 22EA53VQ IPS 


OS: Windows 8 Professional 64 Bit

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

make sure all drivers are up to date and do a virus scan

Intel 3570k 3,4@4,5 1,12v Scythe Mugen 3 gigabyte 770     MSi z77a GD55    corsair vengeance 8 gb  corsair CX600M Bitfenix Outlaw 4 casefans

 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted
  • Author

make sure all drivers are up to date and do a virus scan

I've updated all the drivers I can think of besides the chipset.

Spoiler

Project Casper - Glass Tubing Build

Ryzen 9 5905x     |    Gigabyte Aorus Extreme X570    |   Strix 3090

GSkill 64gb 4000mhz   |    EVGA 1600T psu     |      3x Samsung 980 Pro NVME 1tb Raid 0 

  4 x Crucial MX500 2tb raid 0   |    Glass Hard Line Tubing  - EKWB Blocks 

Link to comment
Share on other sites
Link to post
Share on other sites
Posted

Upload the dump files from C:\Windows\Minidump to the forum in a compressed archive (.zip etc) and we can take a look at what caused it to crash.

HTTP/2 203

Link to comment
Share on other sites
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing Operating Systems

×