Error: One or more network protocols is missing on this computer

[Entrophius]

Hello, I've had this incredibly annoying issue for about two weeks now giving me massive lag before being disconnected. It seems to be very random and it only affects my PC.

So far I've tried the following:

 

- Disable/Enable network adapter in device manager

- Release and renew IP's through cmd

- Restart everything (PC, modem, router)

- New drivers for the network card

- Firmware update on the router

- Bios update

- Nsi folder 26 registry edit and then netsh int ip reset c:\resetlog.txt in cmd

- Winsock reset

- Disabled netbios over tcp/ip

 

The only remaining options I see would be to try a full windows reinstall, but that's not very tempting with a 10mbit connection, or buying a pcie network card, but maybe there is a potential fix that I have overlooked?

 

My equipment:

- ASUS Maximus VI Formula (socket 1150)

- Intel Ethernet Connection l217-V (built in standard network card on the motherboard)

- Asus RT-AC66U router

- Win10 Pro

- Ethernet/cable (no wi-fi)

 

[Jer45]

7 hours ago, Entrophius said:

Hello, I've had this incredibly annoying issue for about two weeks now giving me massive lag before being disconnected. It seems to be very random and it only affects my PC.

So far I've tried the following:

 

- Disable/Enable network adapter in device manager

- Release and renew IP's through cmd

- Restart everything (PC, modem, router)

- New drivers for the network card

- Firmware update on the router

- Bios update

- Nsi folder 26 registry edit and then netsh int ip reset c:\resetlog.txt in cmd

- Winsock reset

- Disabled netbios over tcp/ip

 

The only remaining options I see would be to try a full windows reinstall, but that's not very tempting with a 10mbit connection, or buying a pcie network card, but maybe there is a potential fix that I have overlooked?

 

My equipment:

- ASUS Maximus VI Formula (socket 1150)

- Intel Ethernet Connection l217-V (built in standard network card on the motherboard)

- Asus RT-AC66U router

- Win10 Pro

- Ethernet/cable (no wi-fi)

 

add the reliable multicast protocol

 

[Entrophius]

Reliable multicast protocol didn't help

[Omon_Ra]

Do you use a VPN? Have you tried running the Windows connection troubleshooter? Sometimes it will repair the issue automatically (if it's missing network protocols, it will prompt you that changes need to be made as an Administrator, and will re-run the scan as an Admin), and if it doesn't, it can at least spit out the error code and tell you specifically what's wrong.

[Entrophius]

Not using VPN, I run the troubleshooter as admin and it says the problem is fixed, then some time later I get the same error, fix it with troubleshooter again, and it's been on repeat like that for two weeks now

[Lurick]

 Was it a clean install of Windows 10 or did you upgrade?

[Omon_Ra]

15 minutes ago, Entrophius said:

Not using VPN, I run the troubleshooter as admin and it says the problem is fixed, then some time later I get the same error, fix it with troubleshooter again, and it's been on repeat like that for two weeks now

Weird. At least your troubleshooter is fixing it though. I had issues like this sometimes when disconnecting from a VPN. The troubleshooter fixed it about 10% of the time. The rest required repeated winsocks resets and more or less dumb luck. I did pretty much everything you did so I'm not sure what else I could add. Maybe just double check all the necessary protocols are checked in the 'Adapter Properties?' I know my VPN will change the default automatic assignments for IP and DNS, and resetting them to automatic from static would fix some connection issues. The only other slight chance of a problem is with the router. I know it's specific to your device, but I did notice the errors stopped once my old roommate moved out and I was able to actually take over the network management in the house. I repeatedly got the router setup with MAC address reservations and all that, but he repeatedly would factory reset the router and change everything to default for some ungodly reason. I switched out routers (the one he bought was shitty and said the one our landlord had bought for the house was problematic. I've had 0 issues for two weeks now), installed DDWRT and haven't had the issues. I think it may have something to do with the connection to the router and something in Windows getting confused. Maybe when it goes to sleep? I have no real evidence nor have I researched enough into it, but the errors have stopped happening since I regained control of the router.

[Entrophius]

16 minutes ago, Lurick said:

 Was it a clean install of Windows 10 or did you upgrade?

Clean

 

4 minutes ago, Omon_Ra said:

Weird. At least your troubleshooter is fixing it though. I had issues like this sometimes when disconnecting from a VPN. The troubleshooter fixed it about 10% of the time. The rest required repeated winsocks resets and more or less dumb luck. I did pretty much everything you did so I'm not sure what else I could add. Maybe just double check all the necessary protocols are checked in the 'Adapter Properties?' I know my VPN will change the default automatic assignments for IP and DNS, and resetting them to automatic from static would fix some connection issues. The only other slight chance of a problem is with the router. I know it's specific to your device, but I did notice the errors stopped once my old roommate moved out and I was able to actually take over the network management in the house. I repeatedly got the router setup with MAC address reservations and all that, but he repeatedly would factory reset the router and change everything to default for some ungodly reason. I switched out routers (the one he bought was shitty and said the one our landlord had bought for the house was problematic. I've had 0 issues for two weeks now), installed DDWRT and haven't had the issues. I think it may have something to do with the connection to the router and something in Windows getting confused. Maybe when it goes to sleep? I have no real evidence nor have I researched enough into it, but the errors have stopped happening since I regained control of the router.

Well yeah, it feels like it fixes it, but then doesn't fix it at the same time, it's really weird

[Scheer]

I hate to say it, but the only solution I have found for that is a re-install.

 

If you are on Win10 you can just do a reset. Settings > Update and Security > Recovery

 

Pick the one that will wipe the computer, not just programs.

[Omon_Ra]

16 hours ago, Scheer said:

I hate to say it, but the only solution I have found for that is a re-install.

 

If you are on Win10 you can just do a reset. Settings > Update and Security > Recovery

 

Pick the one that will wipe the computer, not just programs.

@Entrophius Before you do a reinstall, if you already haven't, check this out. Someone else made a thread eerily similar to yours, so I searched for some recent updates and then looked around KB issues. Looks like KB3147461 and KB3147458 are fucking some serious shit up for people. Try uninstalling them if you can and see if it helps.

 

http://windowsreport.com/windows-10-kb3147461-kb3147458-issues/

 

Another reported problem is the issue with internet connection, with one user experiencing internet connection loss: “I installed updates earlier today and internet connectivity kept dropping out. When I ran troubleshooter it said that one or more protocols were missing. Since uninstalling the problem has stopped.”

For this problem, we also recommend our article about internet connection problems in Windows 10. The user who reported the issue said that uninstalling the update solved the problem for him, so keep that in mind.

[Entrophius]

I haven't reinstalled yet and did try to update but it just seems to fail, the date for the linked messy update might match though, I'll look into it, thanks