Help With My New System!

[thelegendaryduke]

Hi, I just bought a new computer, but I ran into some issues. When I try to run GTA5 on fullscreen, the screen sometimes flashes, shows me nothing but a black screen and a few glitching pixels, then goes completely black. At this stage, I can't do anything to the computer, Alt+Tab won't work, Ctrl+Alt+Del won't work either, but the computer is still running, I can see the CPU fan still spinning and all the lights still on. This issue sometimes also happens when I use my browser but much more rarely. I tried to run heaven's unigine and furmark and none of them seem to have any problem. I'm using a Dell P2210 monitor with a 1680x1050 resolution that I borrowed from work. I'm using msi r9 390, i5 6500, gigabyte h170 mITX mobo, and CX600m power supply.

[Castdeath97]

Reinstall graphic drivers, check temperatures and more importantly try reinstalling GTA V.

[thelegendaryduke]

1 minute ago, Castdeath97 said:

Reinstall graphic drivers, check temperatures and more importantly try reinstalling GTA V.

I'm using the radeon 16.5.2 crimson driver right now, should I try to find a different version of the driver? The graphics card reaches a highest of 80 degrees when running Furmark and not so high during unigine. The issue happened a few times before I installed GTA5 when I was using chrome, I haven't tried other games yet.

[Castdeath97]

1 minute ago, thelegendaryduke said:

I'm using the radeon 16.5.2 crimson driver right now, should I try to find a different version of the driver? The graphics card reaches a highest of 80 degrees when running Furmark and not so high during unigine. The issue happened a few times before I installed GTA5 when I was using chrome, I haven't tried other games yet.

Try other games for now and see if it happens. Just uninstall the current drivers and installing the newest ones using crimson.

[WashMachine]

Download MSI driver for start use AMD CCC to clean install driver. You might want to check bios settings for anti surge protection because if this is something overheating it should shut down by itself. On a new computer i would check all drivers including sound chipset and all if it came prebuild probably it has outdated drivers installed on it.

It sounds like driver issue. Is it windows 10 or 7 ? Also make sure you download x64bit or 32bit driver depending on your version because that might lead to not correctly installed driver as well. 

[NumLock21]

Try on 2 different monitors. Both do the same thing, then it's your gpu. Get it exchanged right away, so you can avoid doing a RMA with the card manufacture. No amount of driver installing it going to fix it.