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Windows 10 Crashes/Freezes - No Crash Errors

Phreaqinn

Okay, so I bought a new notebook about a week ago and clean installed Windows 10 and everything onto it. For the second night in a row, while watching Netflix, the computer has gone into a frozen state where the screen where Netflix was full screen (Monitor 1 of 2) goes green and the other just goes black, and the audio goes into a really fast pulsating-like loop noise. The first night, it did it for about 5 seconds until it rebooted, but it didn't blue screen or give any errors messages, as well, I ran who crashed and no dumps were found. Second night, it happened again the exact same way except no reboot, so after 2 minutes of it being frozen, I had to manually shut it down with the power button. Anyone ever experienced this before or have a solution or a reason why?

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Maybe stop using a notebook with multiple monitors, that could be causing it. The GPU can't handle both monitors possibly :P

 

That's about it, try clean installing Windows 10 again maybe?

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22 minutes ago, AlphaGamer46 said:

Maybe stop using a notebook with multiple monitors, that could be causing it. The GPU can't handle both monitors possibly :P

 

That's about it, try clean installing Windows 10 again maybe?

It's a 970m so, I really doubt it's the lack of power to run the multiple screens, as well as I was doing it before on an older notebook with a 755m and never had a problem. Just clean installed the NVidia drivers again and disable hardware acceleration within Chrome so maybe that will fix

 

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14 hours ago, Phreaqinn said:

It's a 970m so, I really doubt it's the lack of power to run the multiple screens, as well as I was doing it before on an older notebook with a 755m and never had a problem. Just clean installed the NVidia drivers again and disable hardware acceleration within Chrome so maybe that will fix

 

Okay, so it doesn't have anything to do with the Graphics Processor.

 

That's about it, I'm not sure about anything else.

 

Good luck :)

 

2017 Gaming PC

Excellent value machine, keeps me going.

CPU: Intel Core i5-6600K | GPU: Nvidia GeForce GTX 1080 8GB | RAM: 16GB DDR4 | Motherboard: MSI Z170A XPOWER GAMING TITANIUM

PSU: Casecom 600W PSU | Case: Corsair Graphite 230T | SSD: Samsung 850 EVO 250GB | HDD: 3TB WD Blue

Dell XPS 15 9560

Beautiful laptop, in a stunning form factor.

CPU: Intel Core i7-7700HQ | GPU: Intel HD Graphics 630/Nvidia GeForce GTX 1050 (not mobile, full GPU) | RAM: 16GB DDR4 | SSD: 512GB SK Hynix SSD

Display: 4K IPS 100% Adobe RGB Touch Panel | I/O: Two USB 3.0 with PowerShare, HDMI, 3.5mm Headphone Jack, SD Card Slot, and Thunderbolt 3 USB-C

Samsung Galaxy S8 64GB | Samsung Galaxy Tab S2 9.7 32GB

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2 hours ago, AlphaGamer46 said:

Okay, so it doesn't have anything to do with the Graphics Processor.

 

That's about it, I'm not sure about anything else.

 

Good luck :)

 

Yeah, it's odd. I'm assuming it's perhaps Hardware acceleration within Chrome as some of the custom settings I had in the ://flags section that maybe were just conflicting which in result was crashing my display drivers or something. I reset all of my Flags and disabled hardware acceleration, so hopefully that's a fix :)

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