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I've posted about this couple months back but the outcome was inconclusive and I just ignored the issue. 

 

Specs

OS5tMgd.png

http://i.imgur.com/OS5tMgd.png

 

 

The problem is that my computer completely shuts down while I'm playing a heavy game for a couple minutes, or have just been running my computer for a very long time with many programs on. I'm not really knowledgeable in troubleshooting hardware problems so I'm not sure what to do next. 

 

My frame rates are nice and steady while I'm playing it. both my CPU and GPU are water cooled. I checked the temperature once right after a force shutdown, and the CPU was 75C. I asked some of my friends if that's overheating or not and they replied with "My CPU runs at 80C while I'm playing my games" and that isn't the issue. Other people told me that it's extremely high and I need to get a different one. The GPU's temperature is in the high 50s when I shutdown as well.

 

Does anyone know what I should do?

 

Thanks :)

 

PS: I reset my overclocks a while back and didn't set any new ones

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SDD might help ... and for your temp maybe new cooler? 

Magical Pineapples


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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High CPU temps may be due more to the cooler having a problem than the CPU chip itself. Does the radiator get very hot as well or is it only warm even when the CPU is at 80degC. Also are these separate closed loop water coolers or one shared loop.

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3 minutes ago, MrUnknownEMC said:

SDD might help ... and for your temp maybe new cooler? 

What does SDD stand for? And I've only had this Corsair H60 cooler for 4-5 months, should I try getting an H100I?

 

1 minute ago, Roawoao said:

High CPU temps may be due more to the cooler having a problem than the CPU chip itself. Does the radiator get very hot as well or is it only warm even when the CPU is at 80degC.

I think the heat coming out of my radiator is usually cool, warm at some points

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Just now, Roawoao said:

An SSD is a solid state drive (a super fast replacement for standard HDD hard disk drives)

 

If the radiator is cool even when the cpu is hot then something may be wrong with the waterblock, pump, or fluid level.

Oh I thought it wasn't a typo, I already have an Intel 750 PCIe SSD

I'll try and run a heavy game for a while and see if it gets hot to make sure

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6 minutes ago, FatalR said:

What does SDD stand for? And I've only had this Corsair H60 cooler for 4-5 months, should I try getting an H100I?

 

I think the heat coming out of my radiator is usually cool, warm at some points

I would say get H100i or a high end cooler such as NH-D15/Be Quiet Dark rock 3 which is also quiet and perform better or similar to AIO but if you want clean look for AIO go with H100i. 

A SSD is soild state drive, it like flash memory it run around 4-10 times faster around 500mbs read and writes depending on what drives, it will increase your boot up time and loading time and allow you to do clean install of you OS which may fix your option. 

Magical Pineapples


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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1 minute ago, FatalR said:

Oh I thought it wasn't a typo, I already have an Intel 750 PCIe SSD

I'll try and run a heavy game for a while and see if it gets hot to make sure

It was confusing maybe it was a typo. But I don't know of any SSD related to cooling.

 

If your CPU temp stays a 80degC and your radiator stays cool then something is wrong especially wrong if none of the pipes are warm. Maybe the water block has fouled or the pump is failing silently or something.

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I just ran GTA 5 for a while and this time when it it shut down, it turned on and forced me to press F1 because there was a CPU overheat. That error never came up before but I guess this shows that I need to replace my cooler. The radiator was pretty warm while running the game. 

On 2/19/2016 at 4:31 AM, sgloux3470 said:

It's a cooling issue.  Your CPU is overheating and causing the PC to shutdown.

 

Can you take a picture of your set up?  Or atleast a detailed description.

 

 

 

EMcverz.jpg

 

There's two SSDs, two 8 GB RAM sticks, a 980 TI Hybrid, a 4790K with an H55 watercooler

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23 minutes ago, cynexit said:

Random shutdowns or crashes could also be attributed to faulty RAM. Try to run memtest for 12+ hours (over night or something) and check the results.

I ran that along with some other software someone recommended which stressed all the hardware for a couple hours and it went fine with no issues. The computer looks like it runs fine even with heavy games after restarting it from the force shut down.

 

Another note, none of this ever happened when I had a 760 TI. Not sure if it's because I ran lower graphics or not. 

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please......that is not a terrible temp, but i would expect lower on water, most likely a bad paste job.....Make sure your not going over that temp at shut down but you shouldn't shut down till far after that.......the MOST common problem i find for random shutdown syndrome under load is psu. what size and model psu do you have please.

customer says ran great till i stuck a beast gpu in it now it shuts down randomly......yea betcha dollars to doughnuts you got either a crap undersized psu or a faulting psu :)

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Is that a wall/solid surface right behind your PC because your going to need some clearance around the machine to let the hot air circulate to the room itself.

 

If the MB is saying CPU overheat then its a CPU overheat plain and simple. Check paste, maybe the pump is running slow, if rad is only warm and the CPU is saying overheat then there is a some excessive thermal resistance going on. The fluid may have evaporated from a bad seal in the loop, fouling inside the rad/waterblock/...

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i may revise my statement, as you posted new info while i was typing LMAO. make sure your temps are not over 95c when you shut down. if you are reguarly hitting 90c you may have an issue. did you paste the cpu yourself? your rad is always going to feel hot when your cpu is worked. and i still wanna know what your psu is :) 

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Ok from your qualitative measurement your water cooler has a problem for certain. My CPU at full tilt reports 70degC but the radiator is hot to the touch and has an actual exhaust temp of 50degC so only a 20degC difference to the chip. Your probably hitting 95degC die temp with sub 45degC rad exhaust temps which is abnormal.

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1 hour ago, FatalR said:

I just ran GTA 5 for a while and this time when it it shut down, it turned on and forced me to press F1 because there was a CPU overheat. That error never came up before but I guess this shows that I need to replace my cooler. The radiator was pretty warm while running the game. 

 

There's two SSDs, two 8 GB RAM sticks, a 980 TI Hybrid, a 4790K with an H60 watercooler

Umm you ram is not running in dual channel mode? Try placing color slots .. like red and red slots. This may help. 

Magical Pineapples


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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So my guess would be either an issue with the pump on the CPU cooler, an issue with the mounting/paste or something else. (But it really does look like an overheat issue to me.)

 

What you need to try is taking the cooler off your CPU, cleaning off all the old thermal paste gunk with 99% isopropyl alcohol and something like coffee filters or paper towel and then carefully reapplying new thermal paste and remounting the cooler.         

 

If the radiator is getting warm, the pump is certainly working.  It could be you don't have enough airflow over the radiator though. (But my sister runs a similar cooler with no fans and doesn't hit much more than 70C, granted it's a i5 4670 so lower clockspeed.)  

 

Also as a few people are saying, your RAM isn't configured your properly.  Look in your motherboard manual and it will tell you which slots you should put it in.  

4K // R5 3600 // RTX2080Ti

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HELL NO! Wait for 8th gen or so! :P

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On 2/19/2016 at 1:37 PM, sgloux3470 said:

So my guess would be either an issue with the pump on the CPU cooler, an issue with the mounting/paste or something else. (But it really does look like an overheat issue to me.)

 

What you need to try is taking the cooler off your CPU, cleaning off all the old thermal paste gunk with 99% isopropyl alcohol and something like coffee filters or paper towel and then carefully reapplying new thermal paste and remounting the cooler.         

 

If the radiator is getting warm, the pump is certainly working.  It could be you don't have enough airflow over the radiator though. (But my sister runs a similar cooler with no fans and doesn't hit much more than 70C, granted it's a i5 4670 so lower clockspeed.)  

 

Also as a few people are saying, your RAM isn't configured your properly.  Look in your motherboard manual and it will tell you which slots you should put it in.  

 

On 2/19/2016 at 5:06 AM, Conan1600 said:

please......that is not a terrible temp, but i would expect lower on water, most likely a bad paste job.....Make sure your not going over that temp at shut down but you shouldn't shut down till far after that.......the MOST common problem i find for random shutdown syndrome under load is psu. what size and model psu do you have please.

customer says ran great till i stuck a beast gpu in it now it shuts down randomly......yea betcha dollars to doughnuts you got either a crap undersized psu or a faulting psu :)

I didn't use paste on the CPU. I didn't own any and i thought it'd be fine to do it by just screwing it in. Should I unscrew it, buy paste, and see what happens?

 

Also, you guys are saying 70C isn't so bad, so is there a way to prevent the MB from shutting down until it hits around 80? I never get to 80 and it shuts down before that. Not sure if this makes sense. 

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You're messing with me right?

if you honestly didn't use paste please stop using pc right now. you MUST USE PASTE. watch a video on how to paste but basicly i usually make a small 1/4 inch long line in the center of the cpu going diagonally . not much, just a tiny bit. 70 isnt bad under load but it most likely is going far over that without paste.....please for the love of cpu's everywhere paste this cpu quickly to avoid damage if it isn't already....use a good quality paste like artic silver 5 but if you have to order it and need to use the cpu now go buy something cheap till you get the good paste in like from bestbuy or anywhere.  

 

Since you built this system yourself and didn't use paste on the CPU did you use paste on the GPU water block? this is critical stuff mate. you must correct these issues now if it isn't already to late.

 

i repeat man cause it is important. go buy some paste right now.

as for your problems this may be the whole cause of shutdown or just a side issue. again, what model and wattage is your power supply (psu) ? if you give me a brand and model number i can look it up if you dont understand all the rail voltages etc.

 

ps. this isnt just a cpu overheat issue, the heat of the cpu at extreme temps on some motherboards is conducted somewhat through the motherboard and could be causing issues with motherboard temps as well. or you could have just killed the longevity of your parts. who knows as this could play out in a million different ways including you could be totally fine after pasting the cpu since you were water cooled it helped to alleviate this huge mistake and may have saved your cpu

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2 hours ago, Conan1600 said:

You're messing with me right?

if you honestly didn't use paste please stop using pc right now. you MUST USE PASTE. watch a video on how to paste but basicly i usually make a small 1/4 inch long line in the center of the cpu going diagonally . not much, just a tiny bit. 70 isnt bad under load but it most likely is going far over that without paste.....please for the love of cpu's everywhere paste this cpu quickly to avoid damage if it isn't already....use a good quality paste like artic silver 5 but if you have to order it and need to use the cpu now go buy something cheap till you get the good paste in like from bestbuy or anywhere.  

 

Since you built this system yourself and didn't use paste on the CPU did you use paste on the GPU water block? this is critical stuff mate. you must correct these issues now if it isn't already to late.

 

i repeat man cause it is important. go buy some paste right now.

as for your problems this may be the whole cause of shutdown or just a side issue. again, what model and wattage is your power supply (psu) ? if you give me a brand and model number i can look it up if you dont understand all the rail voltages etc.

 

ps. this isnt just a cpu overheat issue, the heat of the cpu at extreme temps on some motherboards is conducted somewhat through the motherboard and could be causing issues with motherboard temps as well. or you could have just killed the longevity of your parts. who knows as this could play out in a million different ways including you could be totally fine after pasting the cpu since you were water cooled it helped to alleviate this huge mistake and may have saved your cpu

The GPU should be safe since it came as a plug and play. As for the CPU, I don't think that it's gone too critical because my computer has been shutting it off before it went insanely hot. Thanks a lot for informing me the necessity for using thermal paste. I'll buy one ASAP. 

 

edit: 850 Watt PSU, but I'm certain the overheat is causing the shutdowns

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3 hours ago, Conan1600 said:

You're messing with me right?

if you honestly didn't use paste please stop using pc right now. you MUST USE PASTE. watch a video on how to paste but basicly i usually make a small 1/4 inch long line in the center of the cpu going diagonally . not much, just a tiny bit. 70 isnt bad under load but it most likely is going far over that without paste.....please for the love of cpu's everywhere paste this cpu quickly to avoid damage if it isn't already....use a good quality paste like artic silver 5 but if you have to order it and need to use the cpu now go buy something cheap till you get the good paste in like from bestbuy or anywhere.  

 

Since you built this system yourself and didn't use paste on the CPU did you use paste on the GPU water block? this is critical stuff mate. you must correct these issues now if it isn't already to late.

 

i repeat man cause it is important. go buy some paste right now.

as for your problems this may be the whole cause of shutdown or just a side issue. again, what model and wattage is your power supply (psu) ? if you give me a brand and model number i can look it up if you dont understand all the rail voltages etc.

 

ps. this isnt just a cpu overheat issue, the heat of the cpu at extreme temps on some motherboards is conducted somewhat through the motherboard and could be causing issues with motherboard temps as well. or you could have just killed the longevity of your parts. who knows as this could play out in a million different ways including you could be totally fine after pasting the cpu since you were water cooled it helped to alleviate this huge mistake and may have saved your cpu

It turns out the cooler has pre-applied thermal paste already http://www.amazon.com/gp/product/B009VV56TY?psc=1&redirect=true&ref_=oh_aui_search_detailpage

Now I still don't know what's causing the temps. If 70 degrees isn't bad, how can I stop my motherboard from force shutting me down?

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