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Pc blanking on screen but everything still running

iCantThinkOfAName
By iCantThinkOfAName
in Troubleshooting
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Posted

Hey, after purchasing an r9 380x when playing some games it crashes after a short while. What I mean by crash is that the screen blanks out, but I can still hear game audio, any ideas?

Thanks.

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Make sure all your drivers are installed and up to date. 

CPU: i7 6700k | Motherboard: MSI Z170A Gaming M7 | RAM: 16GB DDR4 G.Skill RipJaws V @ 2400mhz | GPU: MSI GTX 980 Twin Frozr | Case: Corsair 300r windowed | Storage: 1TB HDD and 128GB SSD | PSU: Corsair RM850i | Monitor: BenQ xl2420z | Cooler: Corsair h60 | Sound: Astro A40 | Mouse: Razer Taipan | OS: Win 8.1 | PCPartPicker Link: http://ca.pcpartpicker.com/p/xV7tZL

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What's the PSU?

CX750M

 

Make sure all your drivers are installed and up to date. 

No change

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CX750M

 

No change

Damn, PSU is capable. Is anything overheating?

CPU: i7 6700k | Motherboard: MSI Z170A Gaming M7 | RAM: 16GB DDR4 G.Skill RipJaws V @ 2400mhz | GPU: MSI GTX 980 Twin Frozr | Case: Corsair 300r windowed | Storage: 1TB HDD and 128GB SSD | PSU: Corsair RM850i | Monitor: BenQ xl2420z | Cooler: Corsair h60 | Sound: Astro A40 | Mouse: Razer Taipan | OS: Win 8.1 | PCPartPicker Link: http://ca.pcpartpicker.com/p/xV7tZL

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did you overclock your gpu? sounds like a driver issue to me.

IF YOU WANT ME TO REPLY TO YOU, QUOTE MY POST.

Fire Strike Score

5820K @ 4.8GHZ - 1.25v / Uncore @ 4.5GHZ - 1.2v / 3000MHZ G.skill 32GB Quad Channel / Asus Rampage V Extreme / 950 Pro Nvme / Sound Blaster ZxR  / 980 TI / Windows 7

 

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CX750M

 

No change

Use DDU (Display Driver Uninstaller) to clear all your drivers then go and get the most recent drivers. 

CPU: i7 6700k | Motherboard: MSI Z170A Gaming M7 | RAM: 16GB DDR4 G.Skill RipJaws V @ 2400mhz | GPU: MSI GTX 980 Twin Frozr | Case: Corsair 300r windowed | Storage: 1TB HDD and 128GB SSD | PSU: Corsair RM850i | Monitor: BenQ xl2420z | Cooler: Corsair h60 | Sound: Astro A40 | Mouse: Razer Taipan | OS: Win 8.1 | PCPartPicker Link: http://ca.pcpartpicker.com/p/xV7tZL

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Running at 75 - 85 degrees.

Under load?

CPU: i7 6700k | Motherboard: MSI Z170A Gaming M7 | RAM: 16GB DDR4 G.Skill RipJaws V @ 2400mhz | GPU: MSI GTX 980 Twin Frozr | Case: Corsair 300r windowed | Storage: 1TB HDD and 128GB SSD | PSU: Corsair RM850i | Monitor: BenQ xl2420z | Cooler: Corsair h60 | Sound: Astro A40 | Mouse: Razer Taipan | OS: Win 8.1 | PCPartPicker Link: http://ca.pcpartpicker.com/p/xV7tZL

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Use DDU (Display Driver Uninstaller) to clear all your drivers then go and get the most recent drivers. 

Ahh, didn't have the crimson update...

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Ahh, didn't have the crimson update...

Running better now? I still suggest doing a clean install. 

CPU: i7 6700k | Motherboard: MSI Z170A Gaming M7 | RAM: 16GB DDR4 G.Skill RipJaws V @ 2400mhz | GPU: MSI GTX 980 Twin Frozr | Case: Corsair 300r windowed | Storage: 1TB HDD and 128GB SSD | PSU: Corsair RM850i | Monitor: BenQ xl2420z | Cooler: Corsair h60 | Sound: Astro A40 | Mouse: Razer Taipan | OS: Win 8.1 | PCPartPicker Link: http://ca.pcpartpicker.com/p/xV7tZL

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