Blue Screen of Death (They won't let me go...)

[Luisa]

Hello,

 

I bought a laptop recently and I've been getting this blue screens:

 

It's a MSI GE62 2QF with windows 7 x64

 

Not sure why this is happening, I got the latest drive installed. Also made a reinstall and seems that didn't work out...

What else could I try?

 

Thanks.

==================================================Dump File         : 011916-8580-01.dmpCrash Time        : 19-01-2016 19:15:44Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code    : 0x000000d1Parameter 1       : 00000000`00000008Parameter 2       : 00000000`00000002Parameter 3       : 00000000`00000000Parameter 4       : fffff880`0723241cCaused By Driver  : Netwsw02.sysCaused By Address : Netwsw02.sys+1d541cFile Description  : Intel® Wireless WiFi Link DriverProduct Name      : Intel® Wireless WiFi Link AdapterCompany           : Intel CorporationFile Version      : 18.30.0.9Processor         : x64Crash Address     : ntoskrnl.exe+73c00Stack Address 1   : Stack Address 2   : Stack Address 3   : Computer Name     : Full Path         : C:\Windows\Minidump\011916-8580-01.dmpProcessors Count  : 8Major Version     : 15Minor Version     : 7601Dump File Size    : 362.752Dump File Time    : 19-01-2016 19:16:36====================================================================================================Dump File         : 011816-10576-01.dmpCrash Time        : 18-01-2016 12:26:17Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUALBug Check Code    : 0x000000d1Parameter 1       : 00000000`00000008Parameter 2       : 00000000`00000002Parameter 3       : 00000000`00000000Parameter 4       : fffff880`0724241cCaused By Driver  : Netwsw02.sysCaused By Address : Netwsw02.sys+1d541cFile Description  : Intel® Wireless WiFi Link DriverProduct Name      : Intel® Wireless WiFi Link AdapterCompany           : Intel CorporationFile Version      : 18.30.0.9Processor         : x64Crash Address     : ntoskrnl.exe+73c00Stack Address 1   : Stack Address 2   : Stack Address 3   : Computer Name     : Full Path         : C:\Windows\Minidump\011816-10576-01.dmpProcessors Count  : 8Major Version     : 15Minor Version     : 7601Dump File Size    : 348.544Dump File Time    : 18-01-2016 12:27:16==================================================

[DXMember]

looks like your Wi-Fi drivers are bad

can you get to Safe Mode and remove Wi-Fi drivers?

 

also if you bought it with Windows installed then you should RMA it

[ben dover kid]

is there a specific situation when your computer gets bsod? like from sleep to awake?  

[Luisa]

looks like your Wi-Fi drivers are bad

can you get to Safe Mode and remove Wi-Fi drivers?

 

also if you bought it with Windows installed then you should RMA it

No, I had to install it myself.

I did remove them, then rebooted, then installed them again from this link -> https://downloadcenter.intel.com/download/25510/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-7-

 

 

is there a specific situation when your computer gets bsod? like from sleep to awake?  

No, just happens randomly when I'm doing anything. Watching videos, playing, surfing on the web, etc.

[DXMember]

No, I had to install it myself.

I did remove them, then rebooted, then installed them again from this link -> https://downloadcenter.intel.com/download/25510/Intel-PROSet-Wireless-Software-and-Drivers-for-Windows-7-

 

 

No, just happens randomly when I'm doing anything. Watching videos, playing, surfing on the web, etc.

get your drivers from your laptop manufacturer, in this case MSI

http://www.msi.com/product/notebook/support/GE62-2QF-Apache-Pro.html

 

also check if there is a newer BIOS or FirmWare version issued if the MSI drivers don't fix it

[Luisa]

get your drivers from your laptop manufacturer, in this case MSI

http://www.msi.com/product/notebook/support/GE62-2QF-Apache-Pro.html

 

also check if there is a newer BIOS or FirmWare version issued if the MSI drivers don't fix it

That's the thing, I'm really scared to update my BIOS because I don't want to mess it up lol

[DXMember]

That's the thing, I'm really scared to update my BIOS because I don't want to mess it up lol

do the proper drivers from MSI first

bios is the last thing you do befor RMA when it's a software issue

[Luisa]

do the proper drivers from MSI first

bios is the last thing you do befor RMA when it's a software issue

I did download all the drivers from that website, installed them by order, then user driver booster to update them.

I guess I shouldn't have done that...

But some of the drivers there are really old.

[DXMember]

I did download all the drivers from that website, installed them by order, then user driver booster to update them.

I guess I shouldn't have done that...

But some of the drivers there are really old.

what's a driver booster? - i googled it - i laughed

 

THOSE ARE THE PROPER DRIVERS FOR YOUR MACHINE

INSTALL THOSE FRAKING DRIVERS AND DON'T TOUCH IT

 

or else FIXER will come for you!

You don't want FIXER to come after you!!!!

 

[Luisa]

It's a software to UPDATE drivers.

 

Why are you caps locking me? Calm the fuck down.

 

 

PS: I had a problem installing some drivers because they require framework 4.5 but I couldn't install before having internet in my pc first...

Is there a offliner installer for that one?

 

Thanks.