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Heatsink has a big dent

Skull_Zockt
By Skull_Zockt
in Cooling
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Go to solution Solved by Stefan1024,

A dent is no problem for the heat pipe. However a smal hole (no mater how smal it is) will completely destroy the functionality of the heat pipe.

If you can RMA the cooler and request a new one.

Posted

Hey guys!

 

I wanted to switch my Thermal paste and then i saw this. A big dent on the heatsink. post-205459-0-54194400-1452364624_thumb.post-205459-0-42251000-1452364633_thumb.

Now I am not sure if this is normal.

I got the PC from e-tec where you can configure your PC and they stick everything together.

So theres my question. Should i stay with this or should i contact the support for a new cooler.

 

Thanks,

Gerald

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Posted

-snip-

 

Got any photo of the damage?

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Posted

Can you show us a picture?

Thats that. If you need to get in touch chances are you can find someone that knows me that can get in touch.

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Posted

report it the customer service, looks like it had to much mounting pressure and the cpu headspreader made the dent

EDIT: how does the cpu look like? @Skull_Zockt

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Posted
  • Author

report it the customer service, looks like it had to much mounting pressure and the cpu headspreader made the dent

EDIT: how does the cpu look like? @Skull_Zockt

The CPU looks still good.

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Posted
  • Solution

A dent is no problem for the heat pipe. However a smal hole (no mater how smal it is) will completely destroy the functionality of the heat pipe.

If you can RMA the cooler and request a new one.

Mineral oil and 40 kg aluminium heat sinks are a perfect combination: 73 cores and a Titan X, Twenty Thousand Leagues Under the Oil

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DirectCopper, turning budgetcutting into a feature.

 

Looks like it wasn't fastened properly though, next time cycle more when fastening.

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Thanks guys, I will contact the customer service.

But one question, what means RMA? @Stefan1024

It simply means you request a repair or replasement what you already do.

Mineral oil and 40 kg aluminium heat sinks are a perfect combination: 73 cores and a Titan X, Twenty Thousand Leagues Under the Oil

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