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Start menu broken (Win 10)

spyder
By spyder
in Windows
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I upgraded a Samsung laptop from Windows 8.1 to 10 through downloading the Windows 10 tool from Microsoft's website. After the update was done, it appears the start menu doesn't work at all. If I click it or enter the Windows key, nothing happens, I can't even use the search either. I tried through powershell running the sfc /scannow command. It freezes at 23% verification. Shall I just revert it back to Windows 8 and call it a day?

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