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What's Broken?

BootsRicky
By BootsRicky
in Troubleshooting
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Alrighty, so a little while back, about a month ago, I shipped my computer from California to Arizona and it came in broken. USPS won't refund me so I need to buy replacement parts, it's just that I don't know what's broken. So here is the issue: when i turn on my computer the CPU, hard drive, and DVD drive power on(but it also closes right after it fully extends outward), but nothing else. No case fans, no Wi-Fi card, nothing. The USB ports don't work and it doesn't send out a display signal. My friend and I have singled it down to two possibilities, the PSU (a Corsair CX 750 Watt, not modular) or the motherboard (A stock one from the prebuilt PC this used to be). We're almost certain it's the motherboard, but I would like to know the issue before I buy new parts. Sometimes when I power it on the CPU fan runs VEEEEERY fast and will not power off unless I turn it off from the PSU. I can provide pics if necessary. Thanks for any help I receive! 

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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Alrighty, so a little while back, about a month ago, I shipped my computer from California to Arizona and it came in broken. USPS won't refund me so I need to buy replacement parts, it's just that I don't know what's broken. So here is the issue: when i turn on my computer the CPU, hard drive, and DVD drive power on(but it also closes right after it fully extends outward), but nothing else. No case fans, no Wi-Fi card, nothing. The USB ports don't work and it doesn't send out a display signal. My friend and I have singled it down to two possibilities, the PSU (a Corsair CX 750 Watt, not modular) or the motherboard (A stock one from the prebuilt PC this used to be). We're almost certain it's the motherboard, but I would like to know the issue before I buy new parts. Sometimes when I power it on the CPU fan runs VEEEEERY fast and will not power off unless I turn it off from the PSU. I can provide pics if necessary. Thanks for any help I receive! 

To me it sounds like the motherboard...  do you have any beep codes?

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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Forgive me, what are those?

Beep codes?  Umm  You need to look it up if you dont know.  I wouldnt trust anyone to so much as turn my computer on if they didnt know what a beep code was.

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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Beep codes?  Umm  You need to look it up if you dont know.  I wouldnt trust anyone to so much as turn my computer on if they didnt know what a beep code was.

Alright, after a quick google, no there aren't any beep codes.

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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It sounds like the motherboard to me. Beep codes are the beeps computers make if they have a post speaker, if your computer never beeped before when you turned it on then you don't have one. The series of beeps you get indicate the problem.

My rig:
CPU: i5 4690k 24/7 @4.4ghz (1.165v) Max 4.7ghz (1.325v) COOLER: NZXT Kraken X61 MOBO: Asus Z97-A   RAM: 16GB Crucial Ballistix Tactical   GPU: EVGA GTX 970 SSC   PSU: EVGA GS 650W   CASE: NZXT Phantom 530 HDD: WD Caviar Blue 1TB + WD Black 2TB

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It sounds like the motherboard to me. Beep codes are the beeps computers make if they have a post speaker, if your computer never beeped before when you turned it on then you don't have one. The series of beeps you get indicate the problem.

Yeah, I've never heard anything when I powered it on besides the CPU fan and the hard drive spinning up.

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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If theres a header on the motherboard with four pins labelled something like spkr, you could try to get hold if a speaker and connect it to the header to check for beeps.

I don't have any external speakers, just a headset and monitor. If it helps at all it uses UEFI bios. At least that's what the board says.

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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I don't have any external speakers, just a headset and monitor. If it helps at all it uses UEFI bios. At least that's what the board says.

THIS IS WHAT I WANT U TO DO

take out the cmos battery

put it back in

OFF TOPIC: I suggest every poll from now on to have "**CK EA" option instead of "Other"

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Alright, after a quick google, no there aren't any beep codes.

Okay, thank you for checking that out.  If there isn't any beep codes, and no other issues then I'd suggest trying one thing really quick...  take all the parts out of the computer and try booting it outside of the case.  Remember, take EVERYTHING apart, even if its just a cable.  This way you rule out any cable coming loose and such.

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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THIS IS WHAT I WANT U TO DO

take out the cmos battery

put it back in

Took out the cmos battery and put it back in, nothing different, gonna try the other guy's suggestion. 

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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Took out the cmos battery and put it back in, nothing different, gonna try the other guy's suggestion. 

Also try turning it on bit by bit. First try without the GPU, HDDs and a single stick of RAM, if that doesn't work, try the other stick... if nothing works, try the PSU on a different computer.

 

Spoiler

CPU:Intel Xeon X5660 @ 4.2 GHz RAM:6x2 GB 1600MHz DDR3 MB:Asus P6T Deluxe GPU:Asus GTX 660 TI OC Cooler:Akasa Nero 3


SSD:OCZ Vertex 3 120 GB HDD:2x640 GB WD Black Fans:2xCorsair AF 120 PSU:Seasonic 450 W 80+ Case:Thermaltake Xaser VI MX OS:Windows 10
Speakers:Altec Lansing MX5021 Keyboard:Razer Blackwidow 2013 Mouse:Logitech MX Master Monitor:Dell U2412M Headphones: Logitech G430

Big thanks to Damikiller37 for making me an awesome Intel 4004 out of trixels!

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Okay, thank you for checking that out.  If there isn't any beep codes, and no other issues then I'd suggest trying one thing really quick...  take all the parts out of the computer and try booting it outside of the case.  Remember, take EVERYTHING apart, even if its just a cable.  This way you rule out any cable coming loose and such.

Just did that, took everything besides the hard drive, DVD drive, and unscrewing the motherboard. So I took out all PCI things, and every single wire from the PSU. Nothing different.

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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Also try turning it on bit by bit. First try without the GPU, HDDs and a single stick of RAM, if that doesn't work, try the other stick... if nothing works, try the PSU on a different computer.

Tried that, didn't work and can't do the PSU thing because I don't have an extra desktop. And my friends don't have any extra PSUs and won't disassemble their PC to test it.

My build: http://pcpartpicker.com/p/sdbpcf

Inb4, "why a good cpu but awful gpu?"

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Tried that, didn't work and can't do the PSU thing because I don't have an extra desktop. And my friends don't have any extra PSUs and won't disassemble their PC to test it.

That sucks, you could have it looked at a local PC repair shop, ask them if they're willing to check if it works.

 

Spoiler

CPU:Intel Xeon X5660 @ 4.2 GHz RAM:6x2 GB 1600MHz DDR3 MB:Asus P6T Deluxe GPU:Asus GTX 660 TI OC Cooler:Akasa Nero 3


SSD:OCZ Vertex 3 120 GB HDD:2x640 GB WD Black Fans:2xCorsair AF 120 PSU:Seasonic 450 W 80+ Case:Thermaltake Xaser VI MX OS:Windows 10
Speakers:Altec Lansing MX5021 Keyboard:Razer Blackwidow 2013 Mouse:Logitech MX Master Monitor:Dell U2412M Headphones: Logitech G430

Big thanks to Damikiller37 for making me an awesome Intel 4004 out of trixels!

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Alright, sounds like a good idea, thanks.

A power supply tester is only like $20 on Amazon.  That is certainly cheaper than buying a power supply then realizing that it isn't the problem.  But I'm willing to bet on it being the power supply.

Please spend as much time writing your question, as you want me to spend responding to it.  Take some time, and explain your issue, please!

Spoiler

If you need to learn how to install Windows, check here:  http://linustechtips.com/main/topic/324871-guide-how-to-install-windows-the-right-way/

Event Viewer 101: https://youtu.be/GiF9N3fJbnE

 

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Yeah, I've never heard anything when I powered it on besides the CPU fan and the hard drive spinning up.

 

A power supply tester is only like $20 on Amazon.  That is certainly cheaper than buying a power supply then realizing that it isn't the problem.  But I'm willing to bet on it being the power supply.

I second that. The PSU can still power some stuff and be ruined. that's what it sounds like, things to check for the mother board would be blown capacitors, dark spots, odd smells, and even not glowing under black light (the silicon) easy way to check boards and ram, if the edge doesn't glow under UV its burnt

Troubleshooting a pc will make you believe in gremlins.

--Thread killer--

 

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